Rubbish claims and legal cover service (Elephant.co.uk)

Member Name: elephantvictim

Product:	Elephant.co.uk
Date:	04/09/07 (252 review reads)
Rating:

Advantages: premium cost

Disadvantages: zero customer service once they have your money

My parked, empty car was reversed into in front of me and several witnesses. I have main and legal cover with Elephant. Fourteen months later I am still waiting for any tangible action from Elephant to get admission of liability and recover my excess and expenses - all they do is wait for the third party, who clearly have no motive to do anything. They have taken no legal action - becuase that incurs cost. I have not renewed with them, obviously. Avoid Elephant at all cost - complete rip off merchants.

Summary: avoid at all costs