Elephant.co.uk Reviews

I insured for two years with elephant, both for 12 months, and on each occasion I paid my premium up front. At the end of year two I received a renewal confirmation - ie a price to continue - I wanted to explore different cover options so e-mailed them - I got no response. At this point my vehicle was off the road ...  Read the complete review

After problems with a payment in August, I paid the rest of my policy upfront to save any more hassle. For some reason they managed to cock this up and two weeks ago I was stopped for driving with no insurance!!?!? I had NO IDEA!! My car was seized, I was given an IN10 (£200 fine and 6points!) and left stranded in a different county. ...  Read the complete review

I recently took out a policy with elephant after comparing prices on a popular website. I was looking to pay monthly for my insurance because i canot afford the total amount upfront. To do this is said i had to contact the proposer. I spoke to somebody at elephant who then said I had a choice to either split the amount over 10 ...  Read the complete review

Last year I recieved my car insurance renewal quote from my usual broker who I had been with for years and was shocked at just how much it had gone up by - over £150!. I felt this was very high considering that I hadn't had any claims or convictions and am oevr 25 with a good no claims bonus. So I decided to shop around. I ...  Read the complete review

I would never deal with Elephant again. My insurance was due for renewal, the first I knew about it was when my card rejected their request for payment. I rang up to pay and found out that they hadn't taken into accout an SP30 and a pending claim against me after driving into the back of them. I also notified them by letter my change of ...  Read the complete review

Elephant.co.uk provides cheap cover, and based on this, I foolishly bought cover with them for 3 years. However, they are not the best for customer service. I wanted a diamond ring insured and they missed out an extra "0" at the end, effectively covering only 1/10th of the real value. When I called to have this ammended, it ...  Read the complete review

I took out car insurance with elephant.co.uk after being given an excellent quote from them via confused.com. I was told by a friend that they tended to give people quite low quotes at first and then hike the price up when it comes to renew. To be honest I haven't found that to be the case, in fact when I received my renewal quote it was ...  Read the complete review

I would say that this company is like an elephant, a big Dumbo....Elephant car insurance is delaying our car theft claim. Our car was stolen last year in September. The claim is still pending and since now the car is part of the evidence, the insurance is now using this as an excuse not to progressing with the claim. It has been 5 months and still they are delaying it.... I would say that this company is running by idiots and they will use all possible means to screw their customers. They do not have any consideration to their customers......

DO NOT USE ELEPHANT - LISTEN TO THE MAJORITY OF REAL REVIEWERSThe good reviews on this website, I can only assume have been written by elehant staff expecting big bonuses this year because in my experience Elephant have been AWFUL & INCOMPETANTPros: Cheap Cons: Dont care about customers, Rubbish Legal Cover, Rude Staff, No contact made, high premiums - and finally EMPTY PROMISES I shall be reporting them to the FSA,Motor Insurance Bureau, and Watchdog for their behaviour.

The problems we had with Elephant have been numerous - my advice is do not insure with them, they may be cheap but if you have a claim you will regret it. I would go so far as to guess that the positive reviews on this site are not "genuine". I have a friend who has also had a nightmare with them. My accident was witnessed by ...  Read the complete review

I have been driving for 3 years now but because of my age 24, my gender (Male) and my circumstances of not being rich (living in a not so good area), i find it very hard to find decent priced insurance. Ok, so i dont help myself wth having a 2 litre car. I unfortunately had an accident that was my fault within 3 months of ...  Read the complete review

Being a young driver (23) I dread the yearly week's worth of scouring the length and breadth of the internet and phonebook to try and find a better deal for my car insurance. I spend hours filling in online forms, listening to Lionel Richie down the phone, and generally getting fed up of people telling me I'm paying too much then failing ...  Read the complete review

I've used Elephant twice, the first time with no problems, and the second (and current) time with significant difficulty. First off, Elephant's prices are reasonable compared to other insurers on the market. The first time I used them I had no problems, but I think that was largely because I did not have to use them beyond ...  Read the complete review

I insured my car with Elephant because at the time I needed a new car insurance company, and they came back with the best quote. I was quite happy with them and I only changed to another company so that I could save some more money. I got the quote on an online search for motor insurance. I put my mobile phone ...  Read the complete review

Are quick to take your money, but do not refund your remaining policy if you have an accident, and are refusing to pay more than 40% of my cars market value. Time wasted alone costs thousands dealing with them, only way i can see getting enough money back to buy another car is a small claim throught the courts. Poor service and i will not deal with elephant.co.uk or Admiral group again. Would have been better off without insurance at all in terms of money.

Elephant.co.uk get you in their grasp with a great price. After that the customer service is poor and the renewal price shoots up above many others.We tried to cancel the auto renew but they were so difficult to contact with long calls on hold we decided to cancel in writing.Assuming they done there job and cancelled we get a debt collectors letter.There is far better prices and customer service out there.We were very lucky we never needed to claim from this company like many others of the bad reviews.

Finally, after what feels like weeks of replacing reviewing with having a real life, I have come to a crashing halt. I'm fed up of the five men who seem to think I'm theirs, chocolate and ice cream have rebelled against me by giving me spots all over and thanks to my Electric bill this month I'm totally out of money to do anything ...  Read the complete review

My personal advice to anyone would be DO NOT BUY INSURANCE FROM ELEPHANT.CO.UK. A drunken man travelling just short of the speed of sound crashed into my car at 2am one Sunday morning around 10 weeks ago, the police attended and the man was taken away in an ambulance. He will be charged with drink driving, no insurance and dangerous ...  Read the complete review

My parked, empty car was reversed into in front of me and several witnesses. I have main and legal cover with Elephant. Fourteen months later I am still waiting for any tangible action from Elephant to get admission of liability and recover my excess and expenses - all they do is wait for the third party, who clearly have no motive to ...  Read the complete review

Just had a run in with elephant. For all out there who have had good experiences there are always those that a company just can’t be bothered with. I had a head on collision with another motorist, to anyone viewing both cars they appear to have been both written off. This was the view of elephant originally; this was before they lost my ...  Read the complete review