| Product: |
esure |
| Date: |
18/03/09 (136 review reads) |
| Rating: |
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Advantages: easy to get hold of on the phone, pleasant
Disadvantages: cashback took ages, couldnt change policy online, also cost me money to change
I needed car insurance, and having always gone with swiftcover who seemed the cheapest for me, i was shocked to find esure where completely undercutting them on price. I also found out i could get £75 in cashback if i went with esure.
I visited there website, and found it to be nice and colourful, with really easy to follow instructions. I entered all my details, and even was suprised that my voluntary excesses were £0, even better.
I decided to go for it, and purchased the policy. Within days i received my documents, all correct and in order. I recently called esure up regarding a chip in my windscreen, it was really easy to get hold of them,and no waiting on the phone for hours. My cover allowed me to have a free repair, and i happily accepted. They use autoglass as there repairer, so a well known company.
They say you can alter your details online, should you wish to modifiy your policy, however when i tried this recently it would not let me. So i did in the end have to call them up, again i got through straightaway, and my new documents were sent out very quickly. Although i was charged £25 for a change, a little steep i thought.
The only other little problem which has now been sorted is that the cashback that was owed to me, took over 7 months to arrive, and i realy had to push for it. But got it in the end, and it really made the policy very cheap indeed.
Summary: Overall the cheapest by a long shot
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Last comments:
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- 18/03/09 From my experience of them regarding my windscreen claim, and speaking to them on the phone, i do feel they have been good, and price to me is what seals the deal for me. |
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- 18/03/09 I think there is more to an insurance company than how cheap thye are, although this clearly matters. But until you have had a claim, I don't think there is any point in reviewing an insurance company as you really don't know what they are like. |
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