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Frizzel -  Frizzell Insurance Motor Insurance
Frizzell Insurance 

Newest Review: ... first time. It happened that for the first time I needed to claim on it - someone went into the car when my husband was driving it. Anywa... more

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Frizzel (Frizzell Insurance)

dlpugh

Name: dlpugh

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Product:

Frizzell Insurance

Date: 08/08/00 (8175 review reads)
Rating:

Advantages: Good sevice

Disadvantages: Depends how competitive they are

Frizzel motor insurance are good.
I normally just phone around each year for the cheapest quote, and take that. And last year it worked out to be Frizzel for the first time.
It happened that for the first time I needed to claim on it - someone went into the car when my husband was driving it.
Anyway, they were brilliant, arranged for the garage to come and collect the car and leave us a courtesy car while it was being fixed. They took care of everything, all we had to do was pay the excess, which they duly claimed back for as it hadnt been our fault.
I cant fault the service we received from them. Previously it would never have occurred to me to check that the insurance included a courtesy car, but I will from now on because we would have been in a real mess if it hadnt.

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scotia1949%2Falysonfreeman%2F

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Overall rating: Useful

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Last comment:
scotia1949

scotia1949 - 13/06/01

I am with Frizzell too and had a similar experience. My problem though was the interminable hours wasted hanging on for their call centre. I complained then, but a recent experience has shown that they have
improved very little since then.


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