“ Low cost, high performance bike insurance. „
I found H&R Insurance through Tesco's motorbike insurance comparison website. Their premiums generally seemed to be way cheaper than others so taking out a policy with them seemed a no brainer.
As the previous reviewer stated, their customer service is very good. They answer the phone quickly and if they are too busy, they even offer a call back service which is a nice touch. The paperwork arrived within a couple of days and as well as your premium, they offer other services such as breakdown cover, legal cover, helmet/leathers cover etc which you can then choose to add to your policy.
The negative side to H&R Insurance came when it was time to cancel my policy after I sold my bike. I didn't have my bike very long (a few months in fact) and the paperwork had conflicting information as to the cancellation fee. The letter from them stated £30, whilst the booklet said £20. It turned out to be £30 but they also then take out a "set up charge" which was just under another £30. This meant that after receiving a pro-rata refund of the premium, I wasn't left with very much at all, which was very disappointing.
H & R Insurance have offered the cheapest fully comprehensive insurance quote every time I have needed new insurance for my motorbike. I am a young rider with not much riding experience however including legal cover, which is an absolute must, H & R offer a very competative quote.
I had an accident last year and had to contact H & R regarding the incident - The were so helpful and recommended a top solicitor who specialised in motorbike accidents and injuries. H & R have continued to offer excellent customer service and I will continue to use them not only for my motorbike but I will be insuring my new car with them as well.
Great customer service, never put on hold for longer than 2 minutes and great communication through email, post and on the telephone.
H & R also offer extra 'add ons' to your insurance quote should you need them such as road recovery and breakdown services, personal injury cover as well as the legal cover I mentioned earlier.
I initially found out about H & R through www.comparethemarket.com and after finding out about what they offer through there in comparison to other companies, I then went direct to their site. You may find that there are special offers on the H & R website too at selected times that will knock your insurance premium down ever further.