Home > Banking & Finance > Motor Insurance >

Reviews for its4me.co.uk


disgusting -  its4me.co.uk Motor Insurance
its4me.co.uk 

Newest Review: ... They wanted to charge £30.50 to change my address. Worked out cheaper to let the policy run its remaining month, not renew, and start ... more

disgusting (its4me.co.uk)

Avectra

Member Name: Avectra

Product:

its4me.co.uk

Date: 27/08/04 (249 review reads)
Rating:

Advantages: cheap

Disadvantages: disgusting service, appalling lack of documentation, extremely hard to deal with once hooked

I had my wife insured by its4me because the quotation was very competitive, she was insured for a year and 2 months, after selling her car we tried to cancel the policy 2 months in. we sent the oplicy back with a letter as requested. We received a letter from them saying that they would charge us one months payment + a cancellation fee of £30. this was on 10/07/04. we are now 26/08/04. Its4Me have taken two more months payments not cancelled the policy, not returned the certificate, not provided proof of no claims and still expect more money. We are absolutely disgusted that a company with this level of service can survive. it is very difficult to get through on the phone (no managed yet). as said earlier, they are easy to obtain a quote & competitive, just dont ever try to cancel, you will be stung to say the least.
I have been trying to cancel the policy now for 7 - 8 weeks, I will advise if we ever do it. I cannot warn people enough, shop around for trusted insurance quotes, you will save money in the long term.

Summary:

Last members to rate this review:
(11 members total)

t4mof%2Falcesuk%2FFoxy-Lady%2Fthebigshowgt%2Fmarandina%2FGlory_FishesII%2F

View all 11 member ratings

Overall rating: Useful

Nominate for a Crown:

See all newly Crowned Reviews

Last comments:
feoffee

- 04/05/08

Again read your terms and conditions before purchasing this is all clearly stated !!
thebigshowgt

- 28/08/04

Welcome to dooyoo!

I used to work for its4me when they were first starting up and it was hard then to get through by telephone (there were 4 of us taking calls) and they try as hard as they can to encourage you to use the net. At least if you do call you call a normal rate number unlike some other internet insurers (ie. elephant.co.uk, (this may of changed). There used to be a service where you could chat to a member of staff on the site in an applet window. I don't know if this still exsists.

tbsgt
marandina

- 28/08/04

Doesn't sound too clever. Thanks for the warning and welcome to Dooyoo! Mara

View all 6 comments


Top