disgusting (its4me.co.uk)

Member Name: Avectra

Product:	its4me.co.uk
Date:	27/08/04 (249 review reads)
Rating:

Advantages: cheap

Disadvantages: disgusting service, appalling lack of documentation, extremely hard to deal with once hooked

I had my wife insured by its4me because the quotation was very competitive, she was insured for a year and 2 months, after selling her car we tried to cancel the policy 2 months in. we sent the oplicy back with a letter as requested. We received a letter from them saying that they would charge us one months payment + a cancellation fee of £30. this was on 10/07/04. we are now 26/08/04. Its4Me have taken two more months payments not cancelled the policy, not returned the certificate, not provided proof of no claims and still expect more money. We are absolutely disgusted that a company with this level of service can survive. it is very difficult to get through on the phone (no managed yet). as said earlier, they are easy to obtain a quote & competitive, just dont ever try to cancel, you will be stung to say the least.
I have been trying to cancel the policy now for 7 - 8 weeks, I will advise if we ever do it. I cannot warn people enough, shop around for trusted insurance quotes, you will save money in the long term.

Summary: