Kwik-Fit Insurance

I have had Kwik-fit insurance for the past 1.5 years. Disadvantage - The premium goes very high if you change your address. I had to take a new policy from kwik-fit itself to save money ( they were still the cheapest ). Advantage - Excellent claims service. I had an accident few days ago. It was not my fault, so it was a non-fault claim. Here is what happened - 1.) Accident - a guy hits me from behind, the rear bumper is damaged. 2.) I call kwik-fit to report it - Albany assistance is the company that handles claims. It was a long 15 min call to report it. I was given 2 options - a) I ...  Read the complete review

I renewed my car insurance last year with quick fit, it seemed too good to be true, they offered me a good rate and a free MOT when it was due. I had done all the comparison sites and it did seem to be one of the best. I bought a new car 3 months later - they charged me nearly £40 extra "admin charge" and then another £20 a month to add my husband to the policy. I thought this was a rip off but I was tied into the contract. The next problem i had was I had windscreen cover included in my policy and when I did have a chip in my screen I called my insurer and they said it would be fine and they would get someone to call me. I did receive a ...  Read the complete review

I had the miss fortune to have to deal with Albany Assistance after my accident over a year ago, I am still waiting for my compensation. My insurer Kwick Fit deals with Albany to for legal expenses etc. After having months of problems with Kwick Fit insurance (see my review of them) I am still now in dispute with Albany. I have found them to be very hard to communicate with, they take sever attempts to call, as there lines are always busy, when I did get through on one occasion the notes they had on the system about my accident where in complete contradiction to what I had been previously told. Don't try email them as I had three emails ignored. I decided to ...  Read the complete review

We found Kwikfit 4 years ago when my wife owned her own car for the first time. Their quite was very good and their customer service was also good. I renewed with them for my car the following year. We have stayed with them ever seince. They are competative. We have had one claim in that time, my fault and it was all sorted out without fuss.

I have recently switched my insurance to Kwik Fit. As with a previous reviewer, I have yet to make a claim and that is always the acid test of any insurer. However the good points to date are - Documents all arrived very quickly. The online forms were quick and easy to fill in. The above two points may be obvious but up until now I'd always insured with a high street broker. I was nervous of doing this online but this was simple. Quidco - decent cashback sum and this was validated and paid very quickly. The only downside I've found has been the upselling that followed. I got a phone call shortly after taking cover out encouraging me to ...  Read the complete review