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LLoyds TSB insuredirect
Newest Review: ... be a few quid cheaper this year - only to get my quote through saying they wanted to increase my premium by £100 !!!! But, don't immediately say "right, I'll look elsewhere". What I did was phone a couple of competitors up and get quotes to compare, then I phoned up Lloyds and asked why I was being charged more. Their explanation was an increase in insurance tax - to which I reminded them that this should make only a minor change (of 1-2%). I told them that I would not renew at that price and they offered to review the case - which they did and within 5 minutes had got the price back to what it was the previous year - as I... more |
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LLoyds TSB insuredirect: How to treat a good customer ?!?!? (206 words)
by sikim - written on 07.08.00 (Useful, 115 readings)
Rating:
When my car insurance came up for renewal a few months ago, I had quite a shock. Here I am a 26 yr old driver with full no claims bonus, never made a claim (apart from a couple of windows) expecting his annual premium to be a few quid cheaper this year - only to get my quote through saying they wanted to increase my premium by £100 !!!! But, don't immediately say "right, I'll look elsewhere". What I did was phone a couple of competitors up and get quotes to compare, then I phoned up Lloyds and asked why I was being charged more. Their explanation was an increase in insurance tax - to which I reminded them that this should make only a minor ...
