Newest Review: ... they then re-quoted me (approx) £1400. After phoning them and saying that I was not accepting that amount and wanted to cancel the renewa... more
Member Name: student86
Advantages: efficient staff
I took out a policy with Quinn direct last year to insure my partner and I on our car. We used a comparison site called moneysupermarket, and Quinn direct came in as the cheapest.
I took out the policy online, and paid the deposit, and then the monthly payments came out as stated.
A few months after this i had to change my car because my current car broke down, and would have cost more to fix than the car was worth (only worth a couple of hundred pounds).
I made a phonecall to Quinn and asked could i change my vehicle instantly. They said yes, but i would need to pay an extra 80pounds for the year because my new car was newer than my old car.
I was happy with this, so accepted it.
A few weeks after this I was unfortunetly involved in a crash. A woman came out of a side road to turn right, and hit my car quite badly.
I was a bit shaken up, but more worried because my young child was in the car, and she hit the car where he was sitting in his child seat.
I phoned up Quinn direct to inform them on the accident, and was asked lots of questions.
They even asked me if i had my car up for sale recently? obviously i didnt because i had only just bought the car.
The woman who dealt with my claim was very nice, and got things sorted for me pretty much straight away.
The nest morning Quinn phoned me to say that the other woman admitted liability, and that I would be receiving a phone call from a car rental place so i could rent a car at the other persons insurance companys expense.
They also arranged for my car to be taken away to be repaired, and it was :)
Summary: good at handling claims
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