Newest Review: ... they then re-quoted me (approx) £1400. After phoning them and saying that I was not accepting that amount and wanted to cancel the renewa... more
Avoid - two direct experiences both abysmal
Author Name: f dolan
Disadvantages: Rip off scam merchants
Here's the inside track on Quinn - I have two personal experiences of them - both bad. One from my policy another from my partner's son. Mine first - I insured a little runaround I'd bought for my son to learn to drive, foolishly using my own name as policy holder and him as a named driver. We had the mildest of bumps with an old BMW driven by an Eastern European who made such as fuss about the incident that my partner filmed both him and the damage on her blackberry. We spoke to Quinn and told them that there was virtually no damage and we were suspicious of the circumstances. We heard no more and assumed they had rejected any claim. When the renewal came they were asking for £2400 to insure a £200 car and told me I'd lost my no claims bonus. Turns out they had paid £1500 to repair a 15 year old BMW (which was worth about £800) without any sort of evidence or investigation - and to add insult had paid for car hire. I now have no NCD and no car as a result. My partner's son had a similar experience. He was reversing out of a parking space when another car hit him. He didn't accept liability but Quinn paid out for repairs and whiplash - for a crash that happened in a car park with a 5mph limit. If the other driver had whiplash they must have been speeding and were therefore liable. Quinn made no attempt to fight or dispute liability they just paid out and tried to pass the cost on. Avoid like the plague. I'm still dealing with the ombudsman on this. If anyone else has similar stories I'd like to hear from them.
Summary: Awful - suspecting of collusion with fraud; at very least connivance or indifference.
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