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RACNewest Review: ... The person who I spoke to was very helpful and easy to speak with. I chose RAC after using a comparison website (but at this stage I hadnt discovered cash back websites DOH!). I didnt apply straight away online as I wanted to haggle compared to my renewal quote from my previous insurer plus other quotes I had. I have also found that talking to the person and striking up a balance with them means that sometimes they will do you a 'deal'. So we arranged it all over the phone and my policy arrived swifty in the post. Fantastic! I later had to add my partner who is a learner driver. Fearing a massive hike in premium I phoned up in trepidati... more |
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by bazrochester - written on 05/11/08 (Useful, 7 readings)
Rating:
I have been insured with RAC for the last two years. I have never had to claim so I am not sure how much of a review I can write here! What I can say is that the call centre I spoke to was somewhere where English was the first spoken language (see my review on Zurich home insurace!! PLUG!!) The person who I spoke to was very helpful and easy to speak with. I chose RAC after using a comparison website (but at this stage I hadnt discovered cash back websites DOH!). I didnt apply straight away online as I wanted to haggle compared to my renewal quote from my previous insurer plus other quotes I had. I have also found that talking to the person and ...
by Muzza - written on 31/07/04 (Somewhat useful, 112 readings)
Rating:
I joined RAC Insurance and got a really good deal, very good policy and very helpful staff. Problem - RAC Insurance became RAC Insure Direct (or something like that) but basically just became a broker. Outcome - Premium which I expected to go down slightly with another years NCD actually went up by 3 times my original premium. As you will no doubt have guessed I did not re-new with them. The call centre rep was also not surprissed when I explained why!! Shame really!!! ...
by louisajane - written on 23/06/04 (Very useful, 426 readings)
Rating:
You only really know how good your insurance company is until you’ve had an accident and made a claim, right? Wrong. I’ve been with the RAC for a couple of years now, and I haven’t had any accidents whilst I’ve been covered with their good selves. I must say that the premium was very good for someone of my age (I was 22 when I defected from Admiral to them), and I was able to protect my no claims which was really good. The first year was great, I paid the cash, got the certificate, and drove around, happy as Larry (whoever he/she is). No accidents, no queries, nothing. Very expensive piece of paper really, an insurance ...
from yorcie
23/06/2001
from wad123
30/11/2000




