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Quick cover at the touch of a button
Member Name: niki_d
Advantages: Allows you to manage your own policy
Disadvantages: Requires you to print off your own insurance documents
I have been a Swift Cover customer for around a year now after finding them via 3 price comparison websites, choosing them quite simply because they offered me the cheapest car insurance on each site!
They mainly conduct their business on line, which effectively allows you to manage your insurance yourself, in the 'My Swift Space' area so if you change your car for example you can log on straight away and change the details and your cover starts immediately, something I have found to be quite handy!
All the standard documents are available on line and not actually sent to you but a downside to this is that if you need a hard copy of them, such as the motor certificate, you have to actually print them off yourself, which can obviously be a pain if you don't have access to a printer. Swift Cover also require you to send proof of your no claims discount or they will not accept it, but this can be done in various methods such as e-mail or post which, although slightly irritating, can quickly be resolved.
As well as this, home, car and travel insurance quotes are easily available to you with many of the details already filled in, which obviously cuts down on your form filling time!
I've had to call the customer services once and found the waiting time to be around 3-4 minutes, which in my experience is generally around standard for insurance companies, and my query was dealt with swiftly (no pun intended) however admittedly it wasn't the most taxing of questions (again with the pun.)
Overall as insurance companies go I've so far found Swift Cover to be an easy to use and easily accessible company, who have provided a useful service in the time I have been with them. I can't comment on their service with regards to making a claim and to be honest I hope not to, however I do feel that if they offer me the cheapest insurance again I'd be quite happy to use them.
Summary: An easy to use insurance company which makes you feel more in control
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