Newest Review: ... proved by Go Compare. Swifts nominated repairer trashed my car by going off road and included the repair cost to their damage in the esti... more
Be swift and get a quote from these guys
Member Name: heavyberry
Advantages: Good service and low cost
This insurance company is fantastic. Now I didn't always think this in fact I got off I got off to a very acrimonious start with them. I joined them 3 years ago and there was a concern from myself that they had not received proof of my no claims discount.
For those of you who do not know Swiftcover used to advertise themselves as the first 100% internet insurance company. Everything was done via the computer. It still is broadly done via the internet and email however.
When I first joined I emailed them 3 times with no reply. I was becoming increasingly concerned that the lack of response about my NCD would make my insurance invalid. Maybe they had not received it?
I did get a response but this left me worried I could not ring up and speak to someone. I still went ahead with the insurance purely because it was dirt cheap.
The reason it is now fantastic is that their customer service 3 years on has really improved. I had a query about my renewal and having read some of the reviews on here was half expecting to be grunted at by a woman on the other end of the phone impersonating a character from Lord of the Rings. Not a bit of it. She was just lovely. Very helpful and there was no long queues. Of course the insurance is still cheap. Its way better than the other companies I was quoted on.
I will be renewing with them again this year. I have looked at other quotes and they are still far cheaper than anyone else even with other companies introductory offers.
From the very poor start I had I think their customer service has really improved over the years which means there really is no reason for me to leave. Well done Swiftcover
Summary: Very good insurance
More reviews in the field of Car Insurance
- You might think they're cheap!!!
- Footman James - Insurance at your service.
- Value Car Insurance
- Kwik-Fit, Kwik Insurance
- Endsleigh Experian Check (backgroundchecking.com) - AVOID
- Swift, My A**!
- Disgusting service!! Waste of money and time!
- Apalling service...possibly the worse insurer ive ever had!
- "Diamond.....a girl's best friend"