Newest Review: ... quote I received from Swinton was the cheapest so naturally I went with them. ***Who are Swinton Insurance*** Swinton Insurance are a co... more
Swinton Car Insurance Hidden costs.
Member Name: aless57
Date: 20/09/11, updated on 22/09/11 (234 review reads)
Disadvantages: Bad customers services to many hidden charges blackmailed in to staying with them . Bullying tatics
This review is for Swinton Car insurance .
You can not move address with in your contract because they will charge you a fee of around quote
£ 50 to transfer told it is administration fee if you tell them you are canceling the insurance and would like to renew another one for your new home it is a cancel fee off £75.plus other cost to set it up which with a month left of a policy is very expensive.
When you say you will cancel and go somewhere else you will still get charge £75 we where told all insurance companies do this.
Any change of circumstance counts with the car insurance. you get charge for change of address £50 selling it etc you still get charged a cancellation fee £75 within your insurance policy contract.
You are in a no win situation.
These charges are for every individual policy you have with them which means the cost or very high. You are in a no win situation. Be warned they have lots of hidden charges that they will bully you with and blackmail you into staying with them .
After paying these charges and your policy runs out and you inform them you are not renewing the nightmare begins again.
i f you choose not to renew they send you a Credit agreement notice saying you give them notice of variation and quote "they are please to confirm that we have now accept your credit agreement".
Even though you did not telephone, verbal speak to then or write to them, only repeatably tell them you are not renewing.plus they also write they will charge you if you cancel this agreement.( which you did not make or sign an agreement for).
A complete Nightmare your hands or tied by this company there seems to be no get out clause.
I object to being blackmailed in to staying with a company who treats it customers like this It is the same
Been with Swinton Group Ltd for over 20 years.
Been Loyal customer never made a claim even put up with their consistent pestering by phone.Will never insure with them again.
Very Bad customers services.It is like banging your head against a brick wall .Also never give them your phone number or email they will consistently pester you.Daylight robbery.
I've never review before but felt I need to warn customers to make a informal choice somethings may look cheaper
but find out what the hidden cost are.
Insurances may come out cheaper on compare websites but beware of hidden cost.
Summary: Insurances may come out cheaper on compare websites but beware of hidden cost.
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