Tesco Car Insurance Reviews
Newest Review: ... parked and unattended in a car park and of course drive off without leaving any details. Not major damage but a nasty long dent down one side. Phoned up Tesco to initiate a claim as I had fully comprehensive. Imagine my surprise when I was told as they had no third party to claim off it would have to be claimed as a fault against my policy. Bad enough I thought but got lots worse, as it was ... more
Customer Tesco Car Insurance Reviews (51)
by AliS - written on 19/11/13
My Tesco car insurance auto renewed then three weeks later I found I could save £150 on the best price they had given me. We called to cancel (understanding we would pay the £30 cancellation fee) only to then be charged the full £89 for the Breakdown cover (we'd had for three weeks). Nowhere in the T&Cs is this covered. It's taken out with the RAC and if you buy independently you get a pro-rata rebate on the policy - so is Tesco keeping the balance? We asked to make a formal complaint and we were told we would get a phone call in 48hours. Still waiting! Bad value for money, rip off cancellation procedure and poor customer service - shame on you Tesco.
by ariesflyer - written on 05/11/13
Cheap, and nasty to put it mildly.Cheap? Yes they are, but so is the service of the claims department if you manage to get a hold of them.Tesco are so nice, polite, and helpful. That is until you need to make a claim, then hang on tight, for the ride can be a very long time.Four months, and still not settled along with the take it or leave it attitude.50% of retail value is what you can expect which runs a little further than the shopping vouchers sometimes offered.Come on get real. Insurance is insurance, and if you want to be reasonably covered then ensure you go elsewhere. Tesco is profits only orientated.I only wish I had read reviews on Tesco first .........
by - written on 15/08/13 (Somewhat useful, 293 readings)
Back in 2011 went with Tesco for car insurance, at that time I had 13 years No Claims Discount(letters from previous insurers provided etc). For next 2 years stayed with them as I'd had no issues and no claims,so therefore took me up to 15 years of no claims. This year renewed with them again. Sadly though for me, some nice person decided to hit my car whilst parked and unattended in a car park and of course drive off without leaving any details. Not major damage but a nasty long dent down one side. Phoned up Tesco to initiate a claim as I had fully comprehensive. Imagine my surprise when I was told as they had no third party to claim off it would have to be claimed as . Read the complete review
by G Alergant - written on 07/08/13
I am having exactly same problem as Disgruntled over £40 gift card. I was told over the phone that because I went through price comparison site to get to them that I am not entitled. I am going to write to complain and then when as I anticipate no joy I will go to ombudsman. I may not win but I do know that the number of complaints each month from ombudsman are not looked upon favourably. Therefore everyone write to ombudsman.
by missj78 - written on 02/07/12
Lowest quote with best cover and incentives, just dont expect them come to deliver on their promises. Had a minor bump on a Friday and damaged the bumper and bonnet. Tesco's promised a courtesy car and collection of my car on Monday to be repaired. The garage finally collected Tuesday, no courtesy car was provided and then they quoted £1,800 for a new bonnet and bumper, so Tescos wrote it off. Also they say they'll automatically replace child seats fitted to the car at the time of an accident, but have your receipts or they'll only pay 70% of the cost for a like for like replacement. Ended positively though, they Cat C'd the car and ... Read the complete review