Vinopolis - City of Wine

As well as rude staff the whole tour seemed as if it had been pushed to the wayside to cater more for corporate do's where people are only there for free booze rather than for wine-lovers who are there for an informative and fun day. Audio guides were not offered, we received a roll of the eyes when asked to put our coats in and I have never met a team of staff so intent on making you feel unwelcome. I first went to Vinopolis around 6-7 years ago, where it really was a 'tour' instead of two big rooms and sponsored areas - although the gin cocktail was very good. At that time and until 3 days ago I would have recommended Vinopolis to everyone, now I will recommend not to bother and have a walk along the South Bank instead.

My view of Vinopolis, is it was dirty badly managed and the staff were rude and unhelpful and for £17.50 I expected more, we basically brought a glass and a half for this amount. I practically had to beg for an audio guide and was told by the coat attendant to go to another cloakroom when we found it there was nobody there to take our coats so we had to queue up again. In the ladies two doors were broken and they did not have any soap. They suggested you listen to the audio guide whilst the television screen was blasting at you! I would not recommend a visit and I certainly would not be going back.

If you’re serious about wine, wine tasting, interested in its background and keen learn more this is a great place to visit. If you’re serious about wine and interested drinking it, this is a great place to visit. Don’t be shy; treat yourself to the Ultimate Vinopolis ticket, £20. This ticket includes a self guided tour, a short “How to Taste Wine” session, 10 taster tickets, 4 Premium Wine taster tickets, 1 taster ticket for a Bombay Sapphire cocktail in the Bombay Sapphire Experience and 2 Absinth taster tickets. Ok not all of the wines are great, some of them aren’t even good but it’s about the experience. If you’re a wine snob you might be ...  Read the complete review

Having read the other reviews I was expecting something better. It has a good location - in the archways underneath a railway line. There are plenty of rooms - all covering a different region and you get an audio guide narrated by a man with a slurred voice. The good points: There were some good wines to be tasted, I likes the Madeira and Port, and the US wines. The short documentary about Australian wine was OK. The problems were: The staff were sullen and not interested. Some things referred to in the audio guide were not working or were absent. Some rooms, e.g. Spain consisted of nothing more than pictures on the walls. I ...  Read the complete review

Lucky me. I got into Vinopolis on a cheeky two for one deal the other week. The single ticket price is £11.50, so that's quite a saving. In case you were wondering, it's a wine museum with a restaurant and bar attached, but entirely separate to the museum. To begin with I was disappointed. I had expected a wine tour and tasting extravaganza, and got a headset and audio guide. BUT as it turned out, I wouldn't have had it any other way. I have poor concentration at the best of times, so a whiff of wine and it's all over for me. We were able to take the tour at our own pace, listening to the bits that were of interest and ...  Read the complete review