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Afternoon tea at the Wallace Collection
Wallace Collection (London)
Member Name: ladyannie
Wallace Collection (London)
Advantages: Well located in pretty square behind Oxford Street
Disadvantages: Very overpriced and very poor quality
I was invited to have afternoon tea at the Wallace collection, located in Manchester Square just behind Oxford street. Pretty house, pretty square, lots of trees etc. However I do not rate the afternoon tea at all, and very over priced.
*Cost and drinks*
The tea in April 2009 is set at £16.50 or £24 including a glass of wine. The restaurant is at the back of the house in a glass covered plaza with lots of plants, but the noise is rather echoy. I was in a party of 20 and the tables were laid and ready just a minute before our booking was due. The staff seemed rather stressed and instead of asking us what we wanted to drink, brought tea around in a thermos flask. There was one menu somewhere (which i didn't see until the end of the tea) with a choice of different teas on, so people could have chosen their tea and had their own pot, but the staff obviously wanted you to have the thermos tea. I asked straight away for a type of tea and had my own pot. The pot had obviously not been washed for a while and was quite dirty on the outskirts. No one was offered coffee.
The food was very very mediocre, 3 sandwiches, one egg, one I can't even remember and one slice of white sliced bread with salmon on. The sandwiches were not elegantly cut and had obviously been made for a while as the bread was quite stale or dried out, in one of my sandwiches I did wonder if it had been toasted (it hadn't!). They bought out plates of quiche, nothing unusual or special. The scones were heavy and very very overcooked, I wouldn't have served them at home. They did not look nice. The cake plates again were not very elegant and none of our party ate any of the cakes. 2 types of jam for the scones, blackcurrent and strawberry but the jam jar holders were dirty.
Overall the tea was very poor, the price very expensive for what it was, and the staff seemed stressed and actually arguing behind the bar. Had I not been in a group I would have complained - and to cap it all we all had to pay £2 service charge each for being in a group.
Overall it was very very disappointing and I will not be returning.
Summary: Food of low standard, overpriced and staff stressed
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