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I am known amongst friends and family as somebody who expects something to be done correctly. Whether this is service in a restaurant or purchase of a particular item. It therefore came as no surprise to me at Christmas to get a book called 'How to Complain for Fun and Profit'.
I enjoyed reading the paperback book. However it wasn't a long read and was done and dusted in less than a day. That can say one of two things. It was short - well it was a bit. Only 122 pages but also it can mean I was engrossed, which I was.
The book itself retails for about £6.00 and is from an American Author called Bruce Silverman. It therefore comes as no surprise that it is mainly about American companies and talks about dollars.
This guy basically explains his traits (mainly airlines and travel) and how complaining has got him free upgrades/cash back and even free hotel stays. It also gives a breakdown of what to say/not to say, as well as copies of his letters etc.
Well I found it interesting but not a lot I don't already know. I'm also not a complainer just for the sake of things, like he obviously is. I am just as likely to praise a company as complain to one, so I guess I'm not in the same category as he is.
I also found the book centered more on a few of his experiences, along with copies of his letters to fill out the book. It would have been better to generalise more.
Anyway the book cost me nothing. It is now just going in a charity back. Pay £6.00?? No I don't think so. I'll give it 2 dooyoo stars.
copyright stebiz 2012 - also on ciao.co.uk