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Callpath Server

Description: Callpath Server enables networked computer telephony integration and the use of CallPath components. Increase employee productivity and improve customer satisfaction by linking phones & computers. With IBM CallPath, when a customer contacts a call center, ... more

Callpath Server ... customer service representatives view "screen pops" containing essential information about each customer, before a call is answered. When the customer's name, address, account number and other data on display, their needs can be met efficiently. New information immediately updates customer records. If a call transfer is required, the data transfers with the call, enabling a quick resolution. The result: satisfied customers, impressed with your company's level of service.

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Technical Details for Callpath Server

Product Description	Callpath Server - ( v. 2.2 ) - licence
Category	Internet & communication applications
Subcategory	Internet & communication - internet utilities, internet & communication - email clients & email utilities, internet & communication - ftp clients, internet & communication - fax software
Version	2.2
License Type	Licence
License Qty	1 user
License Pricing	Standard
Platform	Windows, IBM OS/2, AIX
OS Required	Microsoft Windows 3.x, Microsoft Windows 95, Microsoft Windows 98, IBM OS/2, IBM AIX, Microsoft Windows NT 3.51 or later

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