I have shopped at Aldi for years because it's almost on my front doorstep and therefore, is actually just a massive convenience store for me. it's not quite Tesco's but its better than Tesco Express. The service i get from Aldi is generally very good, but occasionally i find products that shouldn't be on the shelf...

There are have been a few occasions when i saw products that weren't quite right, broken home ware stuff like the kitchenware or toys etc. Whilst i have never seen out of date products on the shelf there have been opened products or spilled products on the shelf. The store is generally clean and they keep the dust to a minimum but there are piles of sugar all over the shelf where the sugar is, and lots of flour. I expect a little bit, even the main supermarkets have spillages from these packages but sometimes it can be a little excessive.

Aldi normally has a good layout in their stores with isles that run front to back rather than side to side in a rectangular store. that really annoys me at a Tesco express because there are lots of aisles but all of them are very short. It makes it more confusing to find what I want.

The staff at Aldi are friendly, scan items quickly and rarely look like they're doing the daily grind with a glum look on their face. I have seen people working their with foreign accents but they speak perfect english, and that's all that matters, so a good mark for Aldi there.

Aldi prides itself on being good value for money and it is, but not on things like the soft drinks which i find are much cheaper at Costco, or sometimes when the main supermarkets are doing offers, such as Asda's buy one get one free offers. Their frozen food i find is actually very good value and they have a wide range of stock to choose from with stock from brands such as BirdsEye, all the stuff that you would find in the larger supermarkets, but this is helpful for me because if i run out of fish fingers i don't want to be driving to Tesco so its nice having that convenience and value. Tesco Express charge a fortune for their frozen products, Aldi don't.

Overall its an ok shopping experience, not fantastic but ok. You pay less than at the big chain supermarkets so i wouldn't expect much more from them.