Argos Your Way To A Perfect Home ;) (Argos)

Member Name: xjemloux

Product:	Argos
Date:	06/05/09 (156 review reads)
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Argos is a popular hight street store in which you can shop in store or online!

They sell a wide variety of goods in their catalogues, but sometimes things are only available online. You know this as if you are browsing on the Argos website which is www.argos.co.uk sometimes you may see items which have 'Internet Only' above it.

Shopping online is done easily, but delivery does cost you roughly £5.80 - this price goes for no matter how much you do spend online!

If you go into your argos store they have their catalogues on desks and shelves usually with discounted and clearance books on to which are only small - maybe three or four pages a booklet. On these desks there is also a computerised screen with buttons on and order papers and small biro pens.

If shopping in store you search for the item you want in the catalogue. It is all pretty simple to find but there is an index to find specific items such Toys and Games, Household Items, Fitness Equipment, Beds and Bedding, Furniture and so on. For each item there is a catalogue number. You then need to check if it's in stock in the store you are in by typing this number into their computerised screens. It either tells you the item is not in stock or if it is how many are actually available. If they are available you can then write the number onto the order papers provided and write the quantity you require.

With your order paper all you need to do is go to the tills, and pay for your item. The staff behind the tills usually tend to offer you some other service or item on top - of course you can say no to this. Once paid you are given a receipt with your order tracking number and the letter of the till you need to wait at usually A, B or C.

When you wait at the counter usually the staff behind call out your number once your item is sent down, your receipt is then double checked to make sure it is your item, packed in a bag and away you go. The receipts are usually your guarantee so you are advised to keep them in case anything is wrong/faulty with your purchased item.

If you are buying larger things of course such as beds these do tend to be delivered even if you are buying instore so again the delivery charge is in place.

If you don't want to chance trekking into town to see if your wanted item is in stock to buy you can reserve an item either online or over the phone. When doing this you are given a date to pick it up in your preferred store but you do need to pick it up on that date otherwise it's not kept for you any longer. When you reserve an item you are given a reservation number so instead of writing on your order papers the catalogue number of the item you want you have a space to write your reservation number.

I find there are alot of offers in place in Argos stores such as buy one get one free on selected sofas or bedding. Certain toys at the moment are two for £15. Argos even have their own value range the same as many supermarkets have their own basic range on foods.

I have found staff to be helpful and friendly, but at the same time not overly friendly or helpful. In some shops you are usually hounded and pounced on before you even walk into their stores to see if you need help. Instead I find you are left to search for what you want and if you do need help all you need to do is ask for help and staff seem willing to find what you are looking for etc. Staff can be easily identified by their argos uniform which seems to be forever changing in colour but they all wear the same and name badges so no confusing them with shoppers like yourself - which can be a little embarassing lol.

Argos stores themselves are quite large and spacious, they usually have easy access for people in wheelchairs and people with prams and there is no need to fight your way around shelves etc with your wheels as everything is laid out in an orderly way so no clutter at all.

Sometimes behind the counters they have clearance items on show which you can purchase there and then just by pointing and asking for what you would like. These items tend to be beauty products such as Hair straighteners or Hairdryers and Toys.

Even when the stores get busy which they often do especially on the busiest shopping day - Saturday I have found things seems to run smoothly and even then staff are willing to help if you have a query or problem.

The jewellery section is again seperate to others but you still need to write the catalogue number on an order paper. But instead of paying at the usual tills you just take it to your jewellery counter and pay by there which sometimes saves time.

There is usually two catalogues a year the summer one and winter one, which you can pick up in store for free to take home with you to browse in comfort.

Although Argos is not the 'cheapest' of stores I'd reccomend it to anybody, it caters for the majority of people depending on what they are actually looking to buy. From my own experiences I have found them to be pretty good with refunds and exchanges so long as you have your receipt and your item isn't ruined there should be no problems.

So far anything I have bought from there I have been extremely pleased with and the quality has been brilliant.

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