Argos - A Competitive Store with a Good Range (Argos)

Member Name: hotrock4

Product:	Argos
Date:	17/05/09 (16 review reads)
Rating:

Advantages: Generally Quick Conveniant Service

Disadvantages: Home Delivery leaves a lot to be desired

Argos is a great shop with a great range of stock and most things in their catalogue being priced fairly competitively. Being able to check that your item is in stock before you go to the till is another handy in store feature.

Service levels in store could be better but then minimal staffing i suppose is the benefit of a store like this to the owner. I have had to return items before now due to manufacturers fault not Argos but they did not quibble about either a refund or replacement leaving it down to me to decide which i preferred. So good customer satisfacton policies at least.

I have however also learnt that Argos probably isn't the best store for Home Delivery as the time scale they work to is just that bit to long to compete with catalogues that can get you your goods next day.

But all round a good store as long as what you need is in store and isn't a home delivery item.

Summary: All Round Good store Home delivery is slow.