Asda (Asda)

Member Name: mummyof1

Product:	Asda
Date:	28/09/09 (59 review reads)
Rating:

Advantages: great bargains

Disadvantages: customer services

My local store is in blackpool lancashire, and ive got to say their customer service is appaling. Was really put off asda last year when a member of staff treated me appallingly, thus putting me off using asda again. Even the head office couldnt find the time to write a simple letter of apology even when other people heard the commotion and reported this lady.

Although food is great value and I did get some great bargains at asda for me customer service is priorty over everything else. And this was a huge let down.
I have visted another asda though and had a great experience, picking up some fantastic bargains, especially going later on in the day.

Got to say im not the biggest fan of there own products and tend to go 'one up' from asda basic range, none the less still great value for money.
I did find though that using the 'express tills' took just as long as going through a normal till. Computer crashing and freezing whenever you put an item through really delayed the process.
Also the fact that asda dont even have a loyalty scheme is such a let down, they should be competing with the likes of sainsburys and tescos in this respect.
Not a great shop for me but like I said some fab bargains to be had

Summary: not the best but great bargains