Newest Review: ... day confirming it had left the warehouse. I was impressed. When 5 working days had come and gone I called them and was told they w... more
ASDA: Always happy to help
Member Name: Seven17
Advantages: Good store layout, reasonable offers, friendly staff
Disadvantages: Sometimes they move stuff and it becomes hard to find
I normally go to ASDA for a top up shop. Just a few bits and bobs here and there but i actually like the honest offers, they dont trick you with offers like other supermarkets and they have a great staff attitude. They are especially helpful when it comes to retruns. You turn up, give your reciept, they give you a refund, and that's it, no faffing around getting half the workforce down to check your reciept they just get on with it, and thats what i like, the simplicity and good staff ability.
The store is very clean, well organised but the thing i have trouble with is stuff constantly moves, especially in the chilled meats section, i often have to ask where things have moved to. I dont understand why they do it but it must be for a good reason. The staff are very happy to help as their slogan says and point me in the right direction. I have yet to come across a member of staff that doesn't know where something is.
The whole store has banners above rows, products and if there is a special deal on it is clearly marked with big red and yellow text, and a small line of text explaining what the offer is. The checkout is pretty fast, most of their stores actually have self serve checkout and whilst i hate the annoying glitches and moaning i get from self serve tills, ASDA actually have a system where they dont moan, i thought it was impossible but it doesn't go crazy when i do something it doesnt like.
The store normally has a straight line layout for the main store but george and the vegtable section is quite open and much easier to get round with a trolley. Trolley's are usually rust free and in good condition by the way, they must take good care of them.
The staff at the manual checkouts are friendly and offer bags if you need them. To protect the environment you dont have bags ready to take, and instead they issue bags as and when needed. Stock on the shelves is usually full, sometimes things are taken and the staff need time to replace them but generally speaking they are stocked up and i can find everything i want. If i cant, i ask a member of staff and they help me.
Overall my shopping experience at ASDA is a pleasant one and i enjoy going there without hassle. I would recommend their supermarkets, and ill be sure to review some of their own brand products in the near future...
Summary: Recommended store