B&Q Reviews

i am appalled that having driven to my local store to change light bulbs priced at 2.98 I was refused as I have mislaid the receipt!! as a 78OAP I cannot afford to give them away which was the assistants suggestion!!there is also the cost of petrol,wear and tear and time The store is at Cribbs Causeway and my Diamond Club number is10939964 M Heslop

This New Year my wife and I decided that it was about time we installed a new kitchen and thought that the New Year Sales would be the ideal time to buy. After viewing the B&Q "Half-Price Sale" adverts on TV and with one fairly close I went down with the kitchen measurements and managed to speak to one of the planners ...  Read the complete review

As beginner DIYers, my girlfriend and I have shopped around for best value items for our new house. Having initially trawled around Homebase and B&Q, it is now B&Q that we go to for we feel that a) the organisation of the shop is better b) the prices are lower than at Homebase c) the staff are visual and approachable. Our most ...  Read the complete review

I am or have been a good and loyal customer for many years now of B & Q . I am a carpenter and builder and often pop in to my local store for a variety of goods for both my clients and my home including recently replacing my kitchen. Until today I have been very happy with the service received and have refered other's to use ...  Read the complete review

I live near to the Scottswood Store and find that it has everything I need, pleasant and helpful staff, ease of product location and it even has a snack van outside !! The store is laid out as you would build a house. Starting with bricks, blocks, plaster boards and the like and goes along through timber, electrical, soft ...  Read the complete review

My local B&Q to me is in Braintree, Essex. It not the largest one around and i wanted to purchase a de-humidifier and they didnt have any in there and got told that Colchester was a B&Q super store and they will have some so i went to Colchester and bought one. The B&Q its self is massive and very impressive with everything ...  Read the complete review

Our B&Q in Gillingham is quite new and is very large, it is one of the Warehouse stores. It is open from 7 in the morning until 9 at night Monday to Saturday and then from 7 till 8 on a Saturday and from 10 till 4 on a Sunday. It is situated just outside the town on the main business park for our area and is easy to get ...  Read the complete review

In June 09, impressed by a special half-price offer on bathroom items we purchased a bath, panel, toilet and cistern at a cost of 352 pounds. When the items arrived we discovered the finish on the bath was so thin you could see your hand right through the material,and it seemed as weak as egg-shell. After contacting B&Q they arranged ...  Read the complete review

Poor Customer Service We had a complaint against B&Q. After waiting 4 weeks for delivery then only notified when the delivery men was outside the building @ 6.50am (supposed to notify evening before) having damaged some carpets with oil from bottom of packaging. 10 days having dust sheets on carpets. Contacted manager from local ...  Read the complete review

Let's face it, everyone like to dabble a bit in DIY at times. We may not always be successful but we'll always still crack on through the sweat, swear words and depressing problems. Then the time comes when you finish or find out you're missing a bit, and that's when you head for B&Q! B&Q is without a doubt the best ...  Read the complete review

Having spent yet another weekend trying to do up my house (where has my social life gone?) I thought it woudl be good to review B&Q, as I currently spend half my life there. Speke and Edge Lane in Liverpool are the ones I go to. B&Q has pretty much everything you can think of in terms of DIY, from paint to whole kitchens. You can ...  Read the complete review

Had a kitchen installed by B&Q in March 2009. I spent a fortune on the installation because they assured me of quality and minimum inconvenience. It was a disgrace. The 5 days turned into 4 weeks. Left without water for a week. The house was left a mess each night with rubbish all over my garden. The tiling looks like ...  Read the complete review

I should say at the outset that I am no fan of the DIY chain B&Q, having not set foot in one of their branches since February 2008 when I was verbally reprimanded by one of their members of staff in the Cribbs Causeway, Britsol store, for the offence of letting my young daughter run up and down in the paint aisle while I tried to ...  Read the complete review

I live 10 miles away from a B&Q Warehouse and work a stones throw from a mini warehouse. For convenience I often use the one local to my workplace, but my heart belongs to the warehouse 10 miles away - why? At the warehouse you get a real sense of the range of product B&Q has to offer, the majority of the products are ...  Read the complete review

This is a great store to get all the things you need for building projects, home, garden and many more. I go there to buy loads of wood to build my homemade roller coaster which is great, they have my type of wood and when i need that time all the way through the project, B&Q will always have that type of wood in stock which is good! ...  Read the complete review

For all my DIY equipment I end up coming to B and Q as they have a lot of stock available. Their stores are massive inside and you can easily end up getting lost! No wonder they have so many staff around in different sections so customers know exactly where they are going! At B and Q you can buy items such as doors,pipes,new ...  Read the complete review

This review is about the B&Q Warehouse in Canterbury, Kent. I have lived in Canterbury for around 18 months now and having moved into a small cottage that needed updating, a trip to a local DY store became a part of my weekend for a number of weeks. Luckily for me, B&Q have one of the warehouse stores located about 1 ...  Read the complete review

We live near the megalithic Colchester B&Q warehouse. I haven't visited it all that often as their prices on basic consumables are often very high (for example silicon, masking tape). I used to work in an independent hardware store and know the sort of mark up they must be making on many of these things. However, they do have ...  Read the complete review

I tried to buy items using the self service - and placed the items in the areas as indicated by the notices. A foreign assistant haughtily told me I had done it all wrong - despite doing exactly what the notices clearly told me to do - and made it clear that other customers never had a problem ie. I must be stupid!I'm a cybernetics consultant to companies around the world - I am not spending money where assistants have no idea how to talk to the people that pay their wages.I will spend my money elsewhere in future.

B&Q DIY stores are Britains largest DIY superstore, B&Q was founded in 1969 by Richard Block and David Quayle, which is where it gets the name. Step into any nationwide store and you will notice that they are pretty much laid out the same making it easy to find the product you are after. The isles are split up by category, ...  Read the complete review