Beautiful Beaverbrooks - Best customer service! (Beaverbrooks)

Member Name: charliex

Product:	Beaverbrooks
Date:	01/08/09 (67 review reads)
Rating:

Advantages: good customer service

Disadvantages: no ring making service

Beaverbrooks is a high street jewellery shop selling gold, silver, platinum and other metal jewellery. They have a good range of diamonds which are all certified and genuine.

Shops are expensive looking and sales staff take you aside to a table where they will talk with you about what you want. They will then bring any jewellery which you want to try over to your table and talk through any options with you - resizing etc. They also offer you a tea or coffee which is a nice touch.

Beaverbrooks in my town is in the main Shopping Centre which is useful if you're out shopping anyway. It can get quite busy and you may have to wait for an advisor to help you.

I recently visited Beaverbrooks in search of a wedding ring. As I have an unusually shaped engagement ring I'm looking for something quite specific and they didn't have anything which fitted the bill. Although she couldn't help me and they don't do a ring making service she recommended 2 other shops close by which I could try to have a ring made. I was really grateful of this advise and was glad she was so honest. Overall this was a good experience and I will look to Beaverbrooks when I need more jewelery for presents or just a treat.

Summary: good jewellery shop