BHS British Home Stores

The customer service in BHS is the bottom of the league,from store to custommer service opperator. In this time of consumer restraint I would
have thought this would be a prority,alas no.
I have made my last purchace in BHS along with family and friends.

Lets get some real retailers back on the high street.

John

My wife and myself visited the White Rose at Leeds today.We visited the restaurant which had a number of staff working at the time.We ordered our food and at the cash desk waited quite some time in a queue to pay.The cashier explained she had no change, so customers were paying by debit cards.So by the time we got sat down our tea was cold. We waited and waited for our meal to arrive, I had to ask a member of staff for our order which was then only part delivered and was cold, the reminder was then brought to us about 5 minutes later nice and hot.
Overall our visit to your restaurant was disappointing to say the least.
David :Bradford.

I have just visited british home stores in worthing west sussex,i last went 3 years ago and it was of a rating of 1 to 10 i would have given it a 4 then.However this time i have to say things have not improved.I had my mother with me and we decided to try the restaurant for lunch,which normally has been very good.Well ghost town in the restaurant or what?The dining area is big and out of approx 100 tables plus 3 were occupied!There was minimal food choice consisting of 4 hot meals and either chips,baked potato or very charred roast potatoes.No salad choice,no bread rolls,minimal pudding choice approx 2,no cooked vegetables,and most of all NO STAFF!!!!!!.One man aged ...  Read the complete review

I used to buy loads of things from British Home Stores but over the last year or two they seem to have gone down hill quite dramatically. In the past the range of school wear and childrens clothes were fantastic, however all they seem to stock these days is clothing for children who require 'larger' sizes. I do accept the genreal idea is that children are getting bigger these days - but I would have to ask - where are all these overweight children? In the Primary School my daughters attend there are a few children who are quite obviously overweight, but no more so than when I was at Primary school - which is more than 20 years ago. So why then, is there ...  Read the complete review

British Home Stores, also known as BHS has been around since before I can remember, however in my eyes, the stores themselves have hardly changed at all. The store is known for selling household items and also clothing. Upon entering a BHS, whatever the location, the inside always looks the same. The lighting is quite depressing, and the products lack excitement. I feel that BHS has been left behind and is trying to compete with the other stores that have kept up to date and modernised. The stock it holds is extremely old fashioned and I feel this lets it down. It has not gone in line with its competitors, yet it still charges, what I believe to be ...  Read the complete review