Carphone Warehouse Reviews

I visited the carphone warehouse when looking for my current mobile phone. The Metrocentre shop is well laid out, with clear displays and a good range of products and tariffs. IT is decorated in a reasonably modern style, and is light and airy, so the shop itself is not too oppressive. Good glossy brochures were also readily available, and ...  Read the complete review

Carphone Warehouse is one of those stores that you will find in most high streets and town centres. There main seller is mobile phones on all UK networks but also sell laptops, mobile internet and iPod's. I started using Carphone Warehouse quite a few years back after I needed to upgraded my phone, and like most people, ...  Read the complete review

~~~~~~~~~~~ INTRODUCTION ~~~~~~~~~~~ I left my job last week and was suddenly faced with the prospect of finding a new mobile phone at very short notice. It's been four years since I have had a personal phone, so, feeling a little out of touch, I descended on Guildford town centre with a subject matter expert in tow (my 21 ...  Read the complete review

The Carphone Warehouse is a nationwide retailer of mobile phones & accessories which can be found on a large number of high streets in towns & cities across the country. It also has an online site which you can buy from, but for the purposes of this review I'm going to focus on the in store experience. The thing I like about the ...  Read the complete review

Carphone Warehouse is one of the major phone shops on the highstreet; it offers all the networks apart from Three and a really good point about using this shop is that every phone they stock is unlocked to all the networks! I have used them a few times and am currently looking for a new phone, hence this review. They are better than competitors ...  Read the complete review

Took a Motorola Jewel with a broken hinge to Croydon (Purley Way) Caraphone Warehouse. Phone is 6 months old and in perfect condition and very well looked after. Customer Services man said it was not covered under manufacturers warranty as it was not a known fault. Called Customer Services and spoke to a perfect customer services person who ...  Read the complete review

Some aspects of my review may be based on Carphone Warehouse, Harlow of which there are 2 different stores. The Carphone Warehouse specialise in selling mobile phone, mobile broadband, laptops & netbooks. The store is quite small and has various mobile phones on offer from 3, O2, Orange, Virgin, T-Mobile & Vodafone. ...  Read the complete review

With my contract nearing it's end I get a text from carphone warehouse offering me an upgrade... It wasn't enough to tempt me so I asked the guy to switch me to a lower £15 a month sim only contract that I can cancel at a months notice when my current contract expired. He agreed to do this and I thought no more of it. A month later I get a call ...  Read the complete review

I went into the Carphone Warehouse on Satarday as we were looking for a new contract phone. My partner was interested in the free Playstation 3 so we asked which phones were available on that deal. The man who we spoke to was very helpfull, he even waited while I went to the bank to deposit some money into my account. The shop was very busy and ...  Read the complete review

Ordered and paid for a new phone online with carphone conhouse, got sent a refurb phone, when I complained they said take it to shop and they will exchange it, not the point. didn't get what should of. CON

The staff are so rude i have never met shop assistants them. The manager and his lady friend both park their audis over 3 spaces. When we tried to complain that they are taking up so much room and we have no where to park except the disabled space they said so what. They wouldnt tell us the managers name or give us a complaint form either. When we walked out the woman whos car it was ran to the door screamed after us that we dont know what we are on about because we parked in a disabled space!!! I wouldnt mind but we didnt swear at all and didnt shout untill after 3 assistants started having a go at us. The customer service number is only 0870 so we got charged to complain and they did nothing. DO NOT USE THIS PLACE.

I just wanted to share with you my experience of The Carphone Warehouse, unfortunately it is not a particularly good one! In March 2007 i took out a contract for the (at the time) new Sony Ericson W850i (great phone), i took the option of paying via direct debit each month and was told i could phone the call centre and change the date ...  Read the complete review

completely useless, first of all they send me a faulty samsung u600, so i take it back and get it repaired, a few months later the phone completely breaks, so i go into my local shop and ask for it to be repaired, but they couldn't be bothered so they just send me a new phone for free. to my horror i take the phone home and discover that the wrong ...  Read the complete review

It's completely unfair with consumer that any credit lenders can mass up with their customer's credit history and let consumer to be a ball between two rackets. I think credit lenders and credit agencies do not bother about consumer's credit file even if it's their fault! Not only once but twice I found bed marking on my credit file buy ...  Read the complete review

I like many others was happy till now with the VeryPoor Craphouse. My issue is with the Motorola Z10 while still looks good should never have been released. It basicall does not work properly since day 1. I have swapped it once within the 28 days. Been in for repair 4 times now. (The first time I was told it world get flashed and it came back with ...  Read the complete review

I Bought an iPhone as a Christmas present from The Carphone Warehouse in Sunderland for my son what turned out to be faulty after using it for a few hours. I contacted Apple who said it was beyond repair and needed replaced. The Carphone Warehouse would not replace the handset and I had to go through Apple (who have fantastic support) and pay £29 ...  Read the complete review

Hi all. I have come to the conclusion that to beat the downturn in sales during the credit crunch Carphone Warehouse has arrived at a novel solution. Here is my tale... I ordered a phone over the internet and received an email saying they could not process the transaction on that card and so I should try ...  Read the complete review

I will say this in plain terms is...DON'T USE THIS COMPANY. I have never dealt with such an appalling company (and that's really saying something). I took a contract out through Carphone Warehouse and basically paid for a service for 18 months that I never received. To spare you the details of my own battles, all I will say is I never received ...  Read the complete review

I am not a big fan of carphone warehouse. I have been messed around by them in the past. In my experiance the people working there would rather give you a deal that is more lucrative for them than you! The store is set up to act as a medium between a service provider and the customer. They bring you all the deals from most phone ...  Read the complete review

DO NOT BUY, AVOID - GO STRAIGHT TO THE PROVIDER. LOAD OF UNPROFESSIONAL MUPPETS!!!! On 21st April 2008, I purchased a mobile phone (LG KF510) from CPW, Ocean Terminal, Edinburgh for my son who is 13 and was buying it with his own money. n 3rd June 2008 I had to take the phone back as it had a faulty microphone. They sent it away for ...  Read the complete review