I have tried both online and instore and I can only say there's nothing good about the company. For instore, when I tried to sell some of my items they give the worse prices ever, sometimes even as low as 20% of what the item is currently worth, As for buying, I bought a mobile phone once which they didn't check and was faulty, when I took it back the staff thought I broke it myself and was initially was faithfully of refunding until I argued with him. As for their online site, I actually haven't bought anything yet because I seen a few items of interest, but their descriptions was so vague I wanted to contact them for specific details before buying (incase I buy another faulty item again!). I contacted like ten stores and got one reply, who was rude in the email and didn't really answer my query. So in conclusion, they sell products they don't bother checking, they accuse you if there's anything wrong with it, and worse of all, they have very poor customer service.