Currys

Currys customer service shocker (145 words)
by mucker - written on 30.06.08
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I have never received such poor service in my life, and at such a high cost! I have been waiting over a month for my washing machine to be fixed, with still no end resolution in sight. They do not adhere to any of their terms of service as stated in their insurance policy and they try to wriggle out of these at every opportunity. The 2 day call out doesn't exist, neither do pre-call to advise you of the time of visit or the 21day replacement rule - I have been waiting for a call back now regarding a replacement for 6 days when I was told this would take 24hours, and I have made numerous phone calls within this time never to speak to the same advisor and now told the ...

Currys knock out (157 words)
by M.Donovanunhappy - written on 18.06.08
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Currys sold us a faulty and dangerous gas cooker.Gas came out the appliance after it switched itself off.Engineers missed several appointments due to one having a van blow up, and another was knocked unconscious.They brought out the wrong parts, as they couldn't decide which model we had. The service centre call staff were unhelpful,agressive and surly.After over a month of continual problems where they denied liabilty for the goods they themselves had sold us we were offered cheaper replacements.None were suitable as they would not fit into our new fitted kitchen, planned around the cooker from Currys.After several telephone calls and letters we eventually recieved a ...

Currys suck like a Dyson cleaner (597 words)
by KatiePuckrik - written on 20.12.07 (Useful, 394 readings)
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Adverts are a joke! The advertiser would have you believe that what they are advertising is perfect. Once you take that product you'll wonder how you ever lived without it. To give you a good example, look at the burgers in a McDonalds' advert. Plump, juicy and about a good inch thick. Buy one AT a McDonalds, and then you'll see what I mean! The same goes for Currys. Look at the advert. "No worries". Well, if I had "No worries", why I am I about to launch this diatribe?!?! The advert would have you believe that all their staff are polite, helpful and knowledgeable. Reality? You'll be lucky if they can remember their own name! My ...