Bad service. (Currys)

Member Name: emma150

Product:	Currys
Date:	05/11/04 (371 review reads)
Rating:

Advantages: None.

Disadvantages: Bad customer service., Faulty goods.

I recentley bought a new computer from currys which cost just over four hundred pound. I assumed that as currys is a major retailer there would be no problems however as soon as the computer arrived i set it all up plugged it in and it came straight on which it should not have done so i tried turning it off at the switch on the computer but it was not working then i had to put restore disc in as the computer did not work.

Finally i got it up and running but it kept turning itself on and off and crashing on me at first i thought it was because it was new but after a couple of days it was still doing it and it smelt like it was burning so i phoned currys who arranged for an engineer to come and repair the computer.

The engineer came out within the time specifed and installed a new power supply and plugged my switch in then left i hoped my computer was fine so i plugged it back in turned it on and it worked good as new or so i thought until that night it turned itself off while i was online the problem persissted and appered to be worse than before i phoned currys who took over twenty minatues to answer phone when they did the person was very unhelpful and i was told the parts would have to be ordered so a repair date could not be arranged and currys would ting when they can come out so here i am three days later with a computer which works when it wants .My advice to anyone thinking of buying from currys is dont.

Summary: