

by Fight Back - written on 06/03/13
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We bought a Nexus 7 from Currys / PC World last December. There were several problems and after a few weeks the device became essentially unusable. We eventually returned it to PC World who informed us that it would need to be sent back to the manufacturers for repair. We were told turnaround time would be about 10-12 days. ... Read the complete review

by GRAHAM DOUGLAS - written on 22/01/13
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After we were told (after our guaranteed delivery slot) that due to health and safety and infact ' our drivers havent turned in for work' we were then expected to take another unpaid day from work to wait for our washer. We paid £95 for an integrated fit. The engineer said he could not do it due to health and safety. So we booked a professional plumber who fitted it and stated that the fit was totally straight forward and one of the easiest he had attended.We still await to hear from Currys after severAL E MAILS AND PHONE CALLS. Customer service said the manager may ring you back if he has timeas he is busy !!!!! 24 hours later still nothing. This company clearly feels they have the monopoly, which lets face it they have now. Come back Comet all is forgiven.

by - written on 10/01/13 (Very useful, 41 readings)
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I recently needed to purchase a fridge freezer and a washing machine for my new house. After looking briefly on the internet I decided that Currys definitely now has most of the market now that Comet has gone - so off I went to look in store. I aleady had a good idea of what I wanted so once I had checked it out I asked someone about ... Read the complete review

by Suzan - written on 06/01/13
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They sold me a £500 faulty gas cooker, i'm in the process of complaining about them to the tradingstandard

by - written on 24/11/11 (Very useful, 216 readings)
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I had seen a laptop I liked on the PC World and Currys website, so decided to go to the shop to see it in person. This review is a story of both PC World and Currys, but as they're owned by the same company and sell exactly the same products at the same prices I think I can be forgiven for lumping it into one. While I was ... Read the complete review

by Dorian Charlton - written on 16/11/11
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With You in Mind....what a joke. We ordered an ipod touch and dock online as a present for my Daughter's birthday. We were not in when the courier delivered so apparently it was "left" with a neighbour a few doors down and opposite, who we do not know particularly well. This we found out by e-mail when chasing where the ... Read the complete review

by - written on 04/11/11
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Reserved a laptop online to collect in my local store as I needed it urgently for a meeting - when we got to the store (a 40 minute journey) the laptop was out of stock and the staff we unhelpful.

by Michael Muller - written on 26/04/11
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On the 31st of March, I bought a laptop from a Curry's store on Tottenham Court Road in London. All was fine for a couple of weeks until my charger stopped working on the 24th of April. I went to my local Curry's store after this to check. I explained the situation and they told me to bring the laptop to the store. They ... Read the complete review

by H.Jones - written on 11/04/11
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Bought a camera from here and also bought the 3 year extra insurance. At no time was any returns policy explained to me, and the assistant opened the product in store to check the contents BEFORE we bought it. After trying it out, the indoor flash pictures were terrible, so we returned to the store. There was absolutely no compromise ... Read the complete review

by - written on 11/04/11 (Somewhat useful, 72 readings)
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I bought a gas cooker from Currys. In the first year the grill had to be repaired for the same problem twice while it was under manufacturers warranty. It is now 18 months old and the same fault has occured again.The manager at Currys Cambridge told me it would be covered because the fault started within the first few months of purchase. ... Read the complete review

by - written on 10/04/11 (Useful, 291 readings)
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I recently visited the Currys branch near Tottenham Court Road tube station. I went in to buy a laptop sleeve or bag, having recently purchased a netbook from PC World. I couldnt remember what size the screen was so asked staff if they could find my netbook, and tell me which covers would fit it. I found someone to help me ... Read the complete review

by MC - written on 07/04/11
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This returns policy malarky is ridiculous. I wish I had read the reviews before I ever bothered myself. I decided I wanted a kindle, and, instead of being a sensible person and buying it off Amazon, I thought I would support high street shops and buy it from Currys, as it was the same price. Without getting too into it, I ... Read the complete review

by Christina - written on 17/02/11
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Don't give them any money - if you do, you will receive a faulty product if anything at all, you will never get your money back or a replacement but it will cost you time, money, energy and your sanity trying.

by Brian R Baggott - written on 29/01/11
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Hello I would like to complement Curry's delivery agents "The Tech Guys" on a perfect service. They texted me to tell me my delivery of a fridge would take place on Sunday 30 Jan. As that was inconvient date I phoned & spoke to a very helpful man who said they could deliver on Saturday 29th. Told if I checked their ... Read the complete review

by Vic - written on 23/01/11
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I bought a desktop computer plus monitor in the January sales. Big mistake. It arrived quickly but was faulty as the screen kept freezing. It is very difficult to get through to the customer services helpline (about 15 mins waiting each time). They arranged for it to be collected by DHL so that it could be replaced, I was told there were ... Read the complete review

by JAYNE - written on 09/01/11
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We bought two -pods for the kids this Xmas from Currys, Pontypridd. Both came with £25 itune gift cards. While carefully scratching off the code for activation two numbers were obscured. First visit to the store we were given duff info about how to resolve the problem online. Second visit was like a sketch from Little Britain with their shop assistant and her computer saying NO. We've spent nearly £400 and though they've not provided part of the deal ie a valid giftcard, we have to wait up to 10 days for a replacement voucher. Appalling customer service - assistant took 25 minutes to tell us she couldn't help - despite a row of itune cards behind her. Needless to say I would not recommend them to anyone and will be shopping elsewhere next time.

by natalie heapey - written on 05/01/11
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I bought a lap top from currys on the 16/04/10 it has since gone wrong seven times now they sent it back to have a new hard drive put in it worked for a day then it was doing the same thing so i went back spoke to the store manager he was very rude didnt know anything about computers said he couldnt find any documents to say it had been ... Read the complete review

by - written on 11/10/10 (Useful, 557 readings)
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I have bought many things from currys in the past and nothing has ever gone wrong with them, this products were not manufactured by currys and therefore I had no real opinion on the actual shop itself. However, recently my father bought a 50 inch HD tv (I was very excited) under warranty at currys. After a few months something ... Read the complete review

by - written on 01/10/10 (Useful, 165 readings)
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Currys took away my TV for repair on the 4th September 2010. They arrange to deliver it back on the 19th September. It is now the 1st October and they still have no idea where my TV is and they won't give me a time line for when they are going to replace it. I have been spoken to like a child, partronised and getting a call back ... Read the complete review

by - written on 15/09/10 (Very useful, 106 readings)
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Needed a laptop for my son's birthday on the Saturday.* Monday - Online order placed - e-mail confirmation it will be delivered in 3 days (Thurs)* Tuesday - after work had e-mail requesting confirmation call that number closed at 4pm* Wednesday - called at 9 am confirmed will be dispatched that day & would ... Read the complete review
