Newest Review: ... with no explanation. So yet again another lengthy and costly call to Debenhams Customer Services!!!! I was told it was because... more
BEWARE OF DEBENHAMS GIFTCARDS
Author Name: Carol
Disadvantages: If you don't spend EXACTLY the gift card value you lose and Debenhams gains.
Now don't Debenhams have this one sewn up nicely...
I have a gift card for £25 which I have just tried to use towards a £34 purchase and I (rather stupidly I suppose) assumed I could pay the difference on my credit card the same way I've done many times before on other websites After many attempts I hit the confirm order button as there was no other options available and expected to be told that my credit card would be charged with £9 but oh no, the whole amount has been charged to my credit card and I'm left holding a card which forces me to spend another £25 with them..
I've since found out that they will not accept more than one payment method - funny how this information isn't available until you trawl through the small print screens - they say they're looking into introducing it in the future.....bet they're not going to hurry!!!
Disgusting behaviour from such a large store.
Summary: Feeling deceived.