Debenhams Reviews

Received multiple gift cards for wedding pressies, went to use online and found that they only accept one payment (ie if giftcard value is £20 but i want to buy something that is £40 I cannot do this) So I called their so called Customer Services no, which is an 0844 no (think huge phone bill!!) and was duly informed by a manager that ...  Read the complete review

I was sent an e-mail 10 months ago advising me that a refund for an on-line purchase would be made. After chasing this for nearly a year, Last week I was telephoned and told the refund would be made and would take a few days. A week later, chased it up again and received an e-mail saying ' it would take a bit longer because it has to be p

I have shopped religiously at Debenhams for approximately seven years now, ever since a Desire by Debenhams opened on a local retail park. Where do I begin? Lets start with me, I'm a comfortable size 16, so some shops and girls of a similar build will know the ones I mean, offer clothes up to a size 16 which are more like a 14 ...  Read the complete review

Ordered goods 13th December, I still have received no confirmation the goods were despatched 2 days after purchase. I called the customer service section to find out when they would be sent. They informed me should be the next day latest. So I recalled the next day (16th Dec, now four business days since ordered), and was now informed ...  Read the complete review

My local Debenhams store in Nuneaton is one of the smaller stores, I tend to go to Coventry as the store is a lot bigger with more variety. Debenhams sells a wide varity of products from clothes, homewear, makeup, shoes & perfumes. They have branded sections such as Dorothy Perkins, Warehouse, Jane Norman, Red ...  Read the complete review

Debenhams sold me their in store card with goods purchased (97 pounds). I was not allowed to pay in cash and they insisted I should pay using their card. Weeks went by I saw no signs of the card nor the statement. They started calling on my landline even though they had my email and mobile number. Unfortunately I failed to receive their c

Debenhams is my favourite department store... ever! I was first introduced to Debenhams many years ago in Romford when my mum and I went shopping there... Mum got a store card and we used to get invites to the blue cross sales before the general public... For those of you who haven't heard of a blue cross sale, its ...  Read the complete review

A snippet of Debenham's history as learned from the website, www.debenhams.com ********************************************************** Debenhams was born in 1778 when William Clark set up a store in London's West End. In 1813 it traded as Clark & Debenhams. In 1818 the first store outside of London was ...  Read the complete review

I have shopped in Debenhams for years. They are a major department store that sell everything from clothing to skincare. The only thing that they don't sell is food (as far as I know) and drink (other than gift sets at crimbo). They stock well known brands such as Radley, Tefal, Loccitane and many more. ...  Read the complete review

Buying on-line from Debenhams - Think again! We ordered a Microwave from the Debenhams online shop, well would if we could have!! A notice against the product said to call a phone number as the item was out of stock. The girl at the end of the phone assured us that she could take the order and the goods would be dispatched and the ...  Read the complete review

I went into Debenhams recently to have a look round and get some new underwear. The Debenhams department store in my local town spans out over three different stories, the first story being made up of make-up, fragrance, children's wear and menswear. The staff on the perfume and make-up stands are particularly helpful, and will ...  Read the complete review

DEBENHAMS visiting oxford street branch today i had the worst experience ever.i got the wrong receipt of refunded dress to exchange another which i made mistake as they were both the same dresses with same coded number ..they accused me of stealing it AND being doggy ..security accused me of that.threatening to call police as saying we ...  Read the complete review

Debenhams is my favourite shop in the uk at the moment. The have everything ranging from designers to there own range which can match the designer range very well. They always have great sales which you can pick up the designer range for a reasonable price. They are always reviewing the designers and have the famous designers like julian ...  Read the complete review

Debenhams is a great place to shop. I went to my local Debenhams store in Warrington at the weekend to finalise my Christmas shopping. I had a look round the town centre first to grab some bargains and decided to go in here to buy my girlfriend some perfume as shes very fussy and goes for the expensive brands. In the end I had ...  Read the complete review

I will be reviewing Debenhams Wedding Insurance......(there wasn't a specific box but wanted to share my experience) I looked around the market for various wedding insurance options, working in the insurance market I am aware of the need for good cover. I would definately recommend getting wedding insurance, if you think how ...  Read the complete review

Debenhams is a department store which has many branches throughout the UK, normally found in City or Town Centres and sells almost everything you need under one roof. We recently had the pleasure of having our own store in Liverpool within the new Liverpool One shopping centre and it was a pleasure to have one so close to ...  Read the complete review

MR J Wellock partner of MRS CHRISTINE SIMPSON order no 100814724O On the 05/11/2009 a purchase of 1 table and 4 chairs was made at the Debenhams store in Blackburn WE were told delivery would be within five working days which was good as we were going away on the 13th WE received the chairs ok After four phone calls one of whitch I w

Well where do i start .......... to me debenhams is the best on the high street, they have what i would class as quality items they do beautiful childrens clothes for all occasions and the same with adults, they have kitchenware, bedding, towels, mirrors, toys and so on. Debenhams is the first place i go when it comes to shopping for ...  Read the complete review

Since having my baby I tend to shop in Debenhams quite a lot as its handy having everything under one roof, and not having to traipse arounds all the shops. They are usually large stores of two or three storeys and stock clothing, kitchenware, cosmetics, accessories, bedding, and the list goes on. I particularly like the ...  Read the complete review

I have in the past few years found myself more and more selective with where I shop and found myself going to my local Debenhams more and more often thanks to the huge selection of products (kitchenwares, clothes, shoes, games, home furnishings, wedding items, etc) that are all of fantastic quality. The store I use mostly is a large ...  Read the complete review