Dixons Reviews

if you want reliable products and good customer service: The Dixons Group (Dixons, PC World, The Link and Currys etc) have poor customer service. That is all I can say. As others of you have mentioned, they will hlp you find the right product instore but online no-chance. They take ages to reply (if they ever do). Follow up ...  Read the complete review

Dixons is the well knwon electrical appliances store with many different shops nationwide. The most local to me is in Gloucester and i don't think i have ever found the service of any use to me. The first rule is never say how much you are willing to spend to one of the assistants as they will fob you off with reasons why the most expensive ...  Read the complete review

First of all, Dixons NEVER have anything in that you want. Even after advertising it. When they do have stock it isn't normally what you want, and if it was you wnat, it isn't the right package or it has the wrong price on it. Just as the stock is, the staff are twice as unorganised. They do not know what their own deals and ...  Read the complete review

Dixons that well known High Street retailer for me has to be one of the worst places to shop. I find their product range to be overpriced, the staff unhelpful and inexperienced and generally I feel it is a store to be avoided. On many occasionsin the past I have gone to Dixons to make a purchase. I have received wrong information ...  Read the complete review

Dixons are not a good shop. Their range of products on offer is poor and the expertise of their staff is almost non-existant. It seems to me that they pay badly and understaff their shops so the customer service that you receive is appalling. However, they are not at all bad on price. I know that we shouldn't encourage a ...  Read the complete review

Last Christmas I bought my son a playstation which kept him amused for hours until one day it stopped working. I still had the Dixons receipt so I decided to take it back as there was still about four weeks guarantee left on it. I expected to have to fill in a form and leave the playstation at the shop for someone to look at and then ...  Read the complete review

Would you like cover sir? Many people often say no to the cover plan option by mastercare but should we? After looking into the mastercare cover plan I can honestly say and don't fall over now but I actually think that it is worth it. First of all: Cover plan is available in a variety of options giving you ...  Read the complete review

I have had a look over the Dixons reviews and most people here don't seem to like them. I totally agree but I think it's worth keeping an eye on their prices, I have managed to get a couple of bargains from them. I bought a combined MD/CD deck which was £200 everywhere else but I bought it from them for £150. After the four day sale it ...  Read the complete review

I wrote an opinion on Dixons back when I was a fairly new DooYoo'er. I was not a fan then, and I promise you my feelings have not warmed to this High Street Hell. Why have I chosen to update this op, and completely rename it? Did I not make my scorn felt in the original rant? Maybe not, but this past month I had the sever pain of ...  Read the complete review

Dixons are part of the largest chain of electrical stores in the UK, and it’s not difficult to see the reasons why they are so successful. With a large number of stores, and a wide range of electrical goods available, they have a stranglehold on the consumer electronics market. It’s a shame then that the service they provide ...  Read the complete review

When I was buying my PC, I had a good idea what I wanted. Multimedia, 3D accelerated graphics, sound card, etc. etc. I had seen various adverts for other companies so I knew what was on offer. I had around £1300 to spend. I decided to check out Dixons range to see how they compared. I was approached soon after entering the shop by a computer ...  Read the complete review

Dixons is one of the biggest high street electrical retailers in the country. It is also one of the poorest. They seem to employ people that do not have much of an interest in the things they sell. They are more interested in pushing the extended warranties rather than learning anything about the products that they sell. Ask a question about an ...  Read the complete review

Dixons is one of the main electrical retailers in most High Streets and out of town shopping centres yet it is one of the shops that most people complain about. I have to say that I regularly look in Dixons if i have a few minutes to kill but I have never bought a thing from there. I think that it is due to their expensive prices and poor customer ...  Read the complete review

I don't like Dixons much because they don't have a very big range of anything and I can never find an assistant who can do anything but 'hard sell'. They did have what looked like a bargain printer in their window so I decided to purchase it. When I got it home I couldn't install it. I determined eventually that the ...  Read the complete review

I really try to avoid these shops but sadly their dominance means that you have little option. As a general electrical store I guess they are okay. The problem is they do offer some high tech stuff and often know only a fraction more than the customer. If you are just looking for a vacuum cleaner, tumble drier, or equivalent product, then I ...  Read the complete review

Dixons deals in electrical goods, from tvs, videos, dvds, hifis, washing machines, kettles etc, it has it all. They are all over the country and claim to offer very competitive pricing and a price matching scheme to ensure this. So, what are they really like?? In the city centre in Exeter where I live we are very limited for electrical ...  Read the complete review

Would you like to hear of a really amusing account of my experience with dixons? then read on. Just remember that if you stick to your guns most shops will change damaged or unwanted items for you. Back in october I bought a casio mini tv from dixons at the cost of 79.99. This was for a Birthday present for my siter. her birthday is ...  Read the complete review

I recently had need to order something online from the Dixon's website and boy do I wash I hadn't. The website is excellent - I have no gripes there, the goods are easy to find, well described and the ordering process is very simple. However .... The item wasn't suitable for my needs therefore I had to ...  Read the complete review

If you work in a city centre, or near any large retail development, there is no better way to fill an empty lunch hour (apart a swift pint or two!) than to go into a branch of Dixons and ask the staff a technical question. It's really entertaining. Examples - Q:"Why should I get a widescreen TV?" A:"because the pictures ...  Read the complete review

Shopping at Dixons. This must be one of the biggest no no's in shopping for electronics today. It seems that Dixons service is exceptional reight up to the point of sale,however once they have your money, you are bound be tight ropes, literally. i bought a hi fi system from them a year ago, i have had nothing but problems with it, ...  Read the complete review