Dunelm Mill Shop Reviews
Newest Review: ... a blind and curtain making service. Their products are available both in store and online, with either a click and reserve option or a home delivery option. The website... The mobile site I find difficult to navigate, so I always try and use the desktop site. The sections are set out well and there is no difficulty in finding items. There is always the search tool should you find you are unable to locate what you need. Payment is taken online for home delivery, or instore for ring and reserve. We payed for our online order via PayPal and it was painless! Our experience... We wanted to order 2 sets of curtains, some lampshades and a co... more
Customer Dunelm Mill Shop Reviews (71)
by Mayleen - written on 06/01/14
Bought mattress topper from the coventry store. realised it wasnot the right size. take it back to the store and they wont accept return duo to their return policy despite that we never opened it (it doesnot have any seal anyway). the manager is very pushy salesman (probably they were burned down to the ground last year!) push for profit?
by Shelagh Johnson - written on 27/12/13
Dunelm have let me down badly. I ordered two cushions for Christmas to be delivered in Manchester. I was in plenty of time. On the 17th Dec 33 pounds was taken. I got an email to say the parcel was with a courier. When our friends did not mention the gift I got in touch with Dunelm and was told there was a problem with the post code - NOT TRUE. Now I find the cushions are half price. Stick to Amazon or M&S !!!
by - written on 29/09/13 (Very useful, 76 readings)
I do the basis of my shopping online now, as having 2 little ones I find it awkward go get around the shops without them running off, fighting or needing the toilet... We recently ordered some items for our home and I wanted to tell you all about the decent experience we've had. About Dunelm... Dunelm Mill was founded in 1979 and was originally known as Dunelm Soft Furniture ltd. It is a British based furnishing company and has over 100 stores nationwide. I've only known of the brand for roughly 2 years as this is how long the local store has been open. They sell a huge variety of items for the home, including bedding, curtains, furniture, art and craft ... Read the complete review
by J pearce - written on 20/11/12
Order number6359676. Just a word of advice to anyone thinking of making a online purchase, make sure you really want the item ordered ,because to return it its absolute hell ! I ordered an item three weeks ago, it was not suitable. So phoned dunelm to arrange a returns, given an order no and collection date, three weeks later and after six phone calls three emails I still have the parcel, what a shambles!!!! First and last time I will place an order with this company! Not worth the HASSLE.
by C. kemp - written on 13/06/12
Excellent customer service from the staff Bernie and Jeanette in the bedding dept. There were no double falt sheets on the shelves in chocolate brown, there had just been a delivery and they sorted through it to find one for me saving me a trip back to the shop. I continued to browse the store while I waited so naturally spent more! Good value for money and plenty of choice.Very pleasant ladies, nothing seeme too much trouble etc. Good discussion about bedding and styles too.Thank you.C. Kemp