Freemans

I have had a Freemans catalogue for many years now and have seen it change a lot over the years, and I have to say, in my opinion it has gone downhill and now offers less of the sort of things I am after shopping for. Freemans catalogue sells a wide variety of items: Mens clothes, fashion brands, own brands, accessories-belts, sunglasses, trainers, shoes and sportswear, plus much more. Womens clothes, fashion brands, own label brands, both to suit a wide variety of ages, accessories, handbags, shoes, boots, make up, personal care, beauty etc. Electrical, televisions, fridges, microwaves, etc. Games, childrens toys, ...  Read the complete review

Ah yes, good ol' Freemans. Never, ever try to return anything to this gaggle of chocolate fireguards. The Customer Services Team do not care in the slightest about customer service. They chuck a few stock phrases at you then, apparently, go back to filing their nails. Ever since they stopped allowing us to return goods via the Post Office they have been a complete nightmare. I currently have two parcels awaiting collection - one has had four collection dates and other has had one. Last time I had to make a return I had to go on holiday having left the item sitting out in the hope that the courier would find it before some ...  Read the complete review

I was looking for some dinosaur bedding for my son and came across Freemans on the internet. It is unusual for a catalogue not to be involved in the home network and therefore I found it a novelty to see new items. I ordered the items and they took about 5 days to arrive I am used to next day delivery and was quite frustarted by the wait. Although the delivery was free so fair enough. On a second occasion I wanted some curtains for my daughters room as I was let down on ebay so needed them quick so I selected next day delivery on friday afternoon it arrived the following wednesday. I did complain and they took the next day delivery charge off because it wasn't ...  Read the complete review

What shocking customer service- the worst experience I've ever had from shopping online - please avoide them and use the better one's.

Freemans are a mail order company and have, over the past few years developed an internet site to match. They sell a range of items from mens, womens and childrens clothing to kitchen appliances and bedding. I quite like freemans, especially their mini price items but think somethings are well over priced - namely the brand name trainers and branded clothes. If you shop around you can get them much cheaper elsewhere. The catalogues get delivered twice a year (summer and winter season). You also get a range of leaflets through the door throughout the year which tell you about special offers or give you money off vouchers. I have ordered ...  Read the complete review