Freemans Reviews

I have had a Freemans catalogue for many years now and have seen it change a lot over the years, and I have to say, in my opinion it has gone downhill and now offers less of the sort of things I am after shopping for. Freemans catalogue sells a wide variety of items: Mens clothes, fashion brands, own brands, ...  Read the complete review

Ah yes, good ol' Freemans. Never, ever try to return anything to this gaggle of chocolate fireguards. The Customer Services Team do not care in the slightest about customer service. They chuck a few stock phrases at you then, apparently, go back to filing their nails. Ever since they stopped allowing us to ...  Read the complete review

I was looking for some dinosaur bedding for my son and came across Freemans on the internet. It is unusual for a catalogue not to be involved in the home network and therefore I found it a novelty to see new items. I ordered the items and they took about 5 days to arrive I am used to next day delivery and was quite frustarted by the wait. Although ...  Read the complete review

What shocking customer service- the worst experience I've ever had from shopping online - please avoide them and use the better one's.

Freemans are a mail order company and have, over the past few years developed an internet site to match. They sell a range of items from mens, womens and childrens clothing to kitchen appliances and bedding. I quite like freemans, especially their mini price items but think somethings are well over priced - namely the brand name ...  Read the complete review

I have been a Freemans customer for 25 years. A loyalty discount should be available!! The quality of clothing varies greatly, I have had some fab things and some really rubbish stuff too. Good job returns are free and easy. I tend to return via the post office as I can't usually wait in for the courier. I have never had any problems with ...  Read the complete review

They messed up my order from start to finish. I ordered three large items from Freemans as they were offering 20% discount for new customers. Then I had to ring and ensure the 20% was taken off. Two of the items arrived, one of which was dirty but I did not bring this to their attention as did not notice for some time ...  Read the complete review

I have been a Freemans customer for approx 30 years and have always had a great service from them until recently with regard to returning items. My usual Saturday courier gave up work and the replacement is non-existant. I currently have goods dating back to October 08 still waiting to be collected. I have now made 9 Saturday appointments for ...  Read the complete review

I am a huge fan of home shopping. I find it's a perfect way of updating my wardrobe on a regular basis without affecting my immediate income and I like to spread the costs. By this I mean I'm not made of money. I haven't got the money in my hand to go out and buy say a dress for £100. I tend to shop around, buy off bargain rails, ...  Read the complete review

I love my Freemans catalogue! I've been a customer for many years and have always been happy with the service and the quality of the goods. Freemans is primarily a mail order company, but you can order online direct from their website, even if you've never seen a copy of the catalogue. Personally I prefer to have a paper copy of the catalogue to ...  Read the complete review

God, where can I start Freemans are a joke, firstly I was a new customer and did not recieve my introductury 20% discount. I live in a block of flats and as I was not in when they delivered the items the courier decided to leave £400 worh of items in the bin cupboard and stick a note through the door into a shared letterbox, when I went to collect ...  Read the complete review

Robbers!! I was viewing something online, before I knew it I had purchased the item. I do shop online frequently. I tried to cacnel , which eventually happened by email. But then the item was delivered anyway, but someone else signed for it so I have never recieved. I have now been billed & credit checked. Be aware and steer clear of their ...  Read the complete review

I have ben an agent for Freemans for over 7 years now, and I can honestly say that it is by far the best catalogue available. I began using Freemans whilst still a very poverty-striken student.My boyfriend and I were moving into a new rented house and we were minus a sofa. At that time I certainly couldn't afford to nip into a big ...  Read the complete review

I really want to complain about Freemans and want to warn other would-be customers about their policies and processes. REFUSAL TO PAY COMMISSION - I placed an order with them with a 20% off discount. Once I'd paid for the goods (just under £100) I was told by them that they would not pay out commission (standard on most catalogues) unless ...  Read the complete review

"Freemans home shopping catalogue is over 1000 pages of inspiration and ideas - from clothes to cupboards, gardening equipment to golf clubs, the selection within the Freemans catalogue is pretty huge... ...But then again, isn't it the same with all home shopping catalogues? There are so many to choose from, including 'Look ...  Read the complete review

I have been a Freemans customer for some years now. The thing which sets Freemans apart from other catalogues is the clothes, especially womens wear. The choice is fantastic. There are clothes for all occasions, casual wear, evening wear suitable for clubbing, restuarants or the theatre, things you could wear to work, whether you work in an ...  Read the complete review

I’m not your average bloke and you might argue that the clothes I wear aren’t that average either. Neither is my bed linen, furniture, kitchen accessories or anything else in my flat for that matter. The reason you see is that I do most of my shopping from Freeman’s – one of those mail order catalogues that my mummy and her ...  Read the complete review

Freemans home shopping catalogue is a whopping 1100+ pages of quality, up-to-the-minute goods, all of which can be delivered to your door, free of charge, in as little as 48 hours. The catalogue itself is big and glossy. Photographs are clear (with particularly 'true' colours), items are well-labelled and descriptions tell you ...  Read the complete review

I found a flyer in a magazine to get a Freeman's catalogue and thought ok i'll have a look at it, it can't harm. I have been with Freeman's for 6 months at the most and I find the catalogue good with a wide range of products but when it comes to ordering on the internet and delivery well that's another matter. I have ...  Read the complete review

I have run Freemans as an agent for sixteen years. Recently i contacted them to enquire about my new book which i was told would be forwarded to me. This week i received a letter stating that a new book would not be sent to me and furthermore they wouldn't despatch any further orders. On contacting customer services i was informed that ...  Read the complete review