Goldsmiths Reviews

Newest Review: ... with delight. Customer service, apparently, is not dead. It is alive and well and living in Goldsmiths. Unfortunately we had another jeweller to deal with in the meantime so we declined the wine and decided if things didn't work out with Samuels, we'd come back. ===Another day, another trip=== We had pretty much decided that we were giving Samuels one last chance to get things right. We'd been told once more that the rings were late and to pop back later in the day so we once again took a jaunt along to Goldsmiths. Again we were greeted warmly and offered tea, coffee, beer and wine. This time though, we actually decided to try a couple ... more
Customer Goldsmiths Reviews (7)

by - written on 15/03/13, updated on 15/03/13 (Very useful, 48 readings)
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===A sigh of relief=== Christmas 2012 was the day I popped the question to my partner Allan. Since then I've done nothing but write about it, so I apologise for boring you all to tears. Eventually I'll run out of things connected to it that I feel the need to review and you can all go on your merry way never having to hear another thing till I start reviewing wedding related stuff in a few years time. As it stands, however, I have not run out of things to review just yet. Since we had so much hassle with the jewellers we originally intended to go with for our engagement rings (see my Samuels review for full details, now with an update!) we ended up having to ... Read the complete review

by Jason - written on 06/05/11
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They scratched my limited edition 30th anniversary Diesel (£200+) watch when they tried to replace my watch strap. There are some aesthetic screws below the face of the watch, and some clever assistant tried to gain access to the straps by unscrewing these aesthetic screw. As a result, they left four indentations on these aesthetic screws. What's more, they couldn't even fit the strap on properly and was very loose when I received my watch. In the end, even though they denied it was their fault, I got the straps for free. Later, I realised that the Auditor of the company (not the watch repairer) was the one who fitted the strap for me which is quite a suspicious matter. . Read the complete review

by - written on 12/02/11, updated on 12/02/11 (Very useful, 142 readings)
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If you read my previous review you will know that my parents bought me a Gucci watch from Goldsmiths for my 21st birthday. Goldsmiths is a large jewellery chain which sells what some would call higher end jewellery. They have many stores across the UK with one in most larger towns and cities. When my parents went to buy my watch it had to be ordered in because they didnt have it in stock, my Mum said this was fine as it was a few weeks until my birthday. A week later they had a phone call saying it was ready for collection so they went to collect it. They were offered for it to be giftwrapped in store and they decided to take them up on this so ... Read the complete review

by - written on 13/11/09 (Very useful, 453 readings)
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After my husband proposed to me 5 years ago, we decided to choose an engagement ring together as I am what you may call fussy! Off we toddled into Leeds with a budget of £500, only to toddle back from Leeds with a £1000 platinum engagement ring from Goldsmiths. I hadn't planned on buying a platinum ring, however, after I was told of the difference between white gold and platinum by the saleswoman, I would be a fool to buy white gold, right?! You decide! (Sucker! I can hear you call!). So, fast forward to the preparations to the wedding a year later, when we have a child on the way, and obviously more important things to consider financially than a platinum ... Read the complete review

by - written on 09/02/09 (Very useful, 325 readings)
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My husband and I got engaged before he enjoyed massive promotions at work, and my engagement ring was more of an H Samual chip than a proper diamond solitaire. This did not concern me until we went looking for wedding ringd (post-massive promotion, with a fair amount to spend) and came across problem after problem because my ring looked so rubbish next to all the bling wedding wings I was eyeing up. In the end hubby decided I should have a new engagement ring (hey, who am I to argue when being offered diamonds?) as it was this that was causing the most difficulty. I would then be able to choose one to match the thick plain band that was my grandmother's that ... Read the complete review
