Grattan

I am a member of grattan catalogue. I think the catalogue is ok but the prices are a bit steep. They do have a good variety of clothes but it doesn't always mean they are in stock. I recently ordered three different maxi dresses from there, they said they would be delivered in 14days after about 10days I had a letter saying sorry but they are basically no longer available so didn't end up getting any in the end. I recently recieved the small chrismas catalogue which had some great gift ideas, but I'm sure if you looked around you could probably get them cheaper. On the plus size grattan is loyal to it's customers and regulary offers discounts on orders or freebies, ...

Decided to try Grattan, wish I hadn't bothered, returned goods went missing. Customer service department, didn't have a clue. Kept getting different answers to my e mails. But thanks to a good courier got it all sorted out. Catalogue now in bin, and gone back to high street shopping. No top marks here!!!!!!!!!!

Grattan is a catalogue owned by the Otto group, who also own Freemans. I don't know who they are, but at least they are not Littlewoods (yet). I would not say Grattan was wonderful, they seem prone to making odd mistakes. Don't get me wrong, I was attracted to their good range of unusual Christmas decorations last year, spent a bit too much to tell the truth. What was rotten was that they did not let me know that I could have paid over 50 weeks over a certain total, which has meant the repayments have been very high. What I also did not realise was that they do not pay commission to new customers, which is a big disadvantage, some catalogues still ...