Great Universal

TERRIBLE DELIVERY SERVICE! I opened a new account with these 5 months from 29th June 09, & to say ive had some of the worst delivery service ive ever had is a understatment! Ive had things supposed to be delivered on a set day that didnt arrive, i called GU & got a silly Call Centre Agent telling me there sorry did i want to cancel the order.? i got the impression its a regular thing with them, so again i ordered another item (Bosch 1000W Drill) i was told it would be delivered on the thursday IT DIDNT i called & i got "Oh if i was you id give it a couple more days" i told them that i had a job to do that i was getting paid for ...  Read the complete review

Well it is my first and last experience dealing with this company as they have left me totally seething with their company policy. I ordered 3 items which consisted of 2 pairs of jeans and a pair of trainers. A couple of days after placing my order a package arrived consisting of the trainers and 1 pair of jeans. On the docket i was informed my other pair of jeans would arrive next week which i wasn't happy with as i had ordered them for my holiday in the first place. So i took the delivered jeans out of the wrapper and found that the color of the stitching didn't match the picture on their website. So i now have 4 days before i go on holiday and no jeans! So i rang up ...  Read the complete review

Great Universal is a catalogue company that allows you to buy now and pay for your item interest free for up to 52 weeks. The first ever purchase I bought was a laptop at a time where there new catalogue had just came out, it was about £700 a and thought I was going to be paying a little more maybe about £80 more then everywhere else but it was interest free, and it meant I could have it now. I had opened an account 6 months previously but never had the urge to buy anything. But now I was in desperate need for that laptop, didn't have the funds and needed it for work (I work self employed from home) I logged on to ...  Read the complete review

Great universal catalogue Application process The Great universal catalogue process is so easy. I applied online for my catalogue account and just had to fill out a two minute application form and was given an instant decision of being accepted. I got sent a credit agreement to sign within a week but getting this back to them doesn't stop you placing your first order with them which you can do straight away. Incentives When you make your first order of £25 or more Great universal offer you a £15 discount Ordering There are two ways to order either online in which you log into your account using ...  Read the complete review

Great Universal A word of warning to all those who are currently, or thinking of becoming, a customer of Great Universal catalogue. After spending the last 20 years as a customer, my mother has been hugely upset by a letter recently received by them. Not only has she spent literally thousands of pounds with them over the last 20 years, but she has never ever defaulted, or even been as much as a day late with her payments to them. The letter she received this week has basically told her in no uncertain terms that they do not wish her to be a customer any more. Their reason? Because, they claim she has ‘made too many returns in ...  Read the complete review