| Product: |
H&M |
| Date: |
18/08/09 (87 review reads) |
| Rating: |
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Advantages: Affordable, gorgeous clothes
Disadvantages: There isn't one in my hometown of Colchester
H&M is my favorite clothes shop ever. Every girl has her fave, and this is mine! There aren't many shops where I am pleased with the prices, customer service and shop conventions equally, but H&M sure knows how to reel customers in and make them buy things.
The clothes are of really good quality. I've never had something break from there, even though I often wear H&M clothes over and over again. You can tell the clothes are made well just from the feel of them, though basic they may be. That's probably why the clothes are so cheap, because many of the things they sell are plain tees, plain trousers, plain shirts, etc. All the money has gone into the qualiy rather than fancy things!
However, they do have lots of nice, going-out clothes as well. I recently brought a really lovely polkadot shirt from H&M costing me £10.99, and a pretty red dress costing a mere £15. I believe that if this were to be in a place like Topshop, it would've easily cost me £45!
H&M works really hard on customer service, and every time I enter the store I've always been asked by their staff if I need any help with anything, even if it's only at the till and they ask if there's anything I need.
At the changing rooms I find is where customer service is at its best. Usually in most clothing shops they attack you to find out how many items you've got and make you feel like a criminal for trying on clothes! At H&M they clearly aren't as worried about theft as every time I go in the changing room I'm free to go in without a staff member making me state how many items I've got, then taking them off me to count myself, and then giving me a numbered hook. The best thing about this is that it means you can take in as many items as you like, whereas most retail stores limit you to 4 items. The amount of times I've had to leave behind some lovely items of clothing due to that rule, but that's not a problem in H&M! The staff always ask if you would like anything in any other sizes, which is helpful.
The layout of the shops are much like any other store such as Dorothy Perkins and River Island, with the up to date fashion pieces at the front, basics in the centre of the store, and sales at the back to try and make you venture as far as possible in! But at least it's easy to navigate around if you've never been inside before, as its pretty generic.
There's always a friendly atmosphere inside H&M, and it can easily be a family clothes shop at there's a mens and a childrens department in most stores (I mostly go to Ipswich H&M but there isn't a kids department in that one).
I recommend you try this place out to buy your clothes from.
Summary: Definitely use this shop for all your clothing needs
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Last comments:
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- 12/12/09 The one in The Trafford Centre always seems laid out like a car boot sale to me and I can't be bothered scratting through everything to find something I like. Maybe I should try other H&M stores as your review makes them sound great! |
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- 25/08/09 Another great review! Closest to me is in Liverpool so not somewhere I go an awful lot! But when I get the chance I love it! The point you make about changing roms is spot on! :) |
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