A Jewellers to Avoid (H.Samuel)

Member Name: DavyMichelle

Product:	H.Samuel
Date:	06/08/08 (347 review reads)
Rating:

Advantages: Cheap

Disadvantages: REALLY Cheap

H Samuel is not a store I'd recommend to anyone thinking of buying a gift for their loved one. I know that their cheap prices hold a certain appeal but to be honest, you can get most of the stuff at a fraction of the price from Argos and at least then you won't be disappointed when it breaks!


I've had a few items from two different H Samuels stores over the years with some items being for my daughter but most for my wife. I've had a watch that turned my daughter's wrist green, an £85 necklace with a catch that broke within a fortnight of being carefully worn and then there was the £140 ring I bought my wife only to notice that one of the stones had fallen out the day after the 30 day guarantee had expired.


I've been in and complained about things before only to be told that it was a "complete shock" to them and that I must be the only person it had ever happened to (etc etc). One time I got a load of lines about the ring when a customer behind me appeared with an almost identical wrong and an absolutely identical problem.


I don't find the staff in these shops very helpful and the quality of their products is just so poor that I can't recommend them to anyone. Much better to spend an extra £50 somewhere else and get a piece of jewellery that your Mrs or whoever can wear for years to come.

Summary: Avoid at all costs.