Description:Offer you a selection of top selling and newest lines in car enhancement, car security, in-car entertainment, touring ... more
Newest Review: ... I can cycle to the train station in my new location. The staff were very helpful, they showed me a selection of helmets that would fit me and were also quite stylish. I went to the store in Ilford and it was quite large and had a good selection of stock. They also explained how to fit my helmet with the given sponge attachments. I found one I liked and asked their advice about lights. They ... more
Customer Halfords Reviews (42)
by Suki - written on 11/12/12
Took car for full service and paid for additional winter service. They called me back with list of other things needing work, three illegal tyres, damaged exhaust etc. I declined as I know as police officer that only one tyre needs replacement. After service car sqeaks, drives odd and power goes. Also problems starting it. Went to another garage for the tyre I'd already arranged. They said other tyres were fine. Did full lift and checked exhaust which was fine too. Please avoid Halfords. The company issued a profits warning this tear and let it be known they would inceease margins by pushing car part sales. Surprise surprise they had also tried tell me both wipers were defective. Not true. I just passed my MOT six weeks ago too. AVOID.
by - written on 15/04/12 (Useful, 62 readings)
If you want to buy a bike from a company that is large enough to refund your money if something goes wrong then do buy from halfords. You can also get cashback instore if you register your card with quidco. I recently bought a new helmet and bike light set so that I can cycle to the train station in my new location. The staff were very helpful, they showed me a selection of helmets that would fit me and were also quite stylish. I went to the store in Ilford and it was quite large and had a good selection of stock. They also explained how to fit my helmet with the given sponge attachments. I found one I liked and asked their advice about lights. They ... Read the complete review
by Chloe - written on 27/01/12
What a truly terrible shop they really are.Reserved a sat-nav in their sale last night, told it was in stock and I could collect it today. Surprise, surprise got a phone call today that it was no longer in stock.Now, I wonder why that could be, possibly because the staff arrived and saw the prices?Had a quick Google around regarding the matter and it appears that almost everybody that ordered a satnav in their sale also received a similar phone call:"It's not in stock any longer...""It's damaged beyond repair and we can't sell it any more...""We can't find it in the stockroom...""Our system was broken and reporting incorrect stock levels..."Pathetic really. Avoid this company like the plague.
by jjav - written on 02/12/11
Got the free MOT & Service voucher with my Insurance through Tesco. Booked the car in and ready to go. Having worked as a mechanic many years ago and still work on minor repairs to my vehicle and over 20 yrs of driving experience, I am familiar with the techno jargen and little white lies. Heres what happened Service: first off they told me I defo. need synthestic oil, thats £22. streight away. I paid this , thought what the hell, it would cost me that in time and oil anyway, but the surprise I had was that, it was just an oil change NO oil filter change (very Bad). I marked so I know its the same one, they just wiped it clean. MOT: ... Read the complete review
by - written on 04/07/11
Today i visited my local halfords to purchase a bike for my son. The "boy" at the bike counter was inexperienced and was no help at all. When i asked him about the bikes he shrugged and said i dont know. The other bike specialists were more help and once i had selected a bike, i was told i would have a call to collect it within the hour. 3 hours later i called the store. I was put through to the bike department to which there was no answer. After 15min on hold, i recalled the store to be told they were half way through building the bike. eventually i got his bike but the staff seemed young and lacked training and motivation. maybe i expected too much, but believed halfords advertisements.