Newest Review: ... these arrive in such vast quantity that they annoy me, if you know what I mean. Healthspan are based in Guernsey, so they do warn that pro... more
Good reliable company
Member Name: Kipperkid
Advantages: Fair prices, Good quality, well packaged, good problem resolution, loads of info
Disadvantages: Not the cheapest you can find, delivery from Channel Islands takes a little longer
I have been ordering my supplements from Healthspan for years because I find their supplements to be good quality, well packaged and they resolved the issue speedily the 2 times I had to phone them due to a problem.
A friend's husband worked in the pharmaceutical industry and he always recommended Healthspan as having the best quality production/quality assurance etc for their supplements. So I decided to give them a try. Originally I ordered by phone, but now they have a fantastic website which has both an online shop and loads of informative articles about health and supplements. Once you are on their mailing list they will send you a magazine full of information and regular offers for reduced prices or discount vouchers, but I don't find these arrive in such vast quantity that they annoy me, if you know what I mean.
Healthspan are based in Guernsey, so they do warn that products may take up to 10 days to arrive - in practice I have found that it is normally just under a week. If you order multiple items they will normally arrive separately (although they may well arrive in the same postal delivery). I believe packaging them separately makes the customs process easier.
I have only once had an item get lost in the post - a quick phone call to Healthspan resulted in a replacement being despatched which arrived a few days later. The only other problem I have ever had was one time when I ordered some supplements as a gift for a friend. Although I specified her name/address as the delivery address the confirmation email showed it being delivered to me at her address. As she lives in a shared property this could have caused confusion if one of the other occupants answered the door to the postman! a quick phone call to Healthspan got the name changed and the supplements arrived safely as I wanted.
They have recently changed their packaging so that the majority of products arrive in a size and shape that will easily fit through a standard letterbox. In the past I often used to arrive home and find either a card tellimg me there was a parcel at the post office, or worse that the postman had left it on the doorstep in full view of the road. No more, they can just be popped through the letterbox and are waiting inside the house, nice and dry even if it has been raining outside!
Their supplements are not the cheapest in town, you will always find somewhere offering them cheaper but check carefully whether they are the same strength and quality - they probably won't be. If you look around you will also find plenty of places offering the same thing at a higher price, so I would say they charge a fair price for their products.
Their website or their staff can give you advice on whether the supplement is suitable for your condition and issue warnings for and situations in which you should not take it, but as ever, it is recommended you check with your doctor before taking something new.
Summary: A company worth considering