Homebase

On my way home from work the other day, I had to buy a smoke alarm for my home. I decided to pay a visit to Homebase, as it was on my way home. For those of you who are unfamiliar with Homebase, it is a store that sells home furniture, appliances, DIY and garden products. The Homebase nearest to me is on an industrial estate and so there is a large car park, which is good. It is a large store with an upstairs level mainly kitted out with goods for kitchens, bathrooms and bedrooms, such as shower units, tables, lights and beds. The rest of the store has smaller goods like storage boxes, paint, power tools and smoke alarms. I was surprised at the choice of smoke ...  Read the complete review

Went into Homebase at Crystal Peaks, Sheffield, today to order a couple of wardrobes and bedside cabinets. Wife decides part way through to add an additional cabinet. Assistant not only made sure I got my original order correct, she also spotted I was asking for the wrong handles for the cabinets and no plinths and then sorted out the correct drawer packs for the additional cabinet (it's not obvious). Much better than in IKEA the previous week, where the assistant expected me to supply a list of part numbers and then walk away. These wardrobes - from Homebase' Schreiber range - are also pretty darn good for the money (especially at half price when I bought my ...  Read the complete review

I ordered a kitchen table and chairs online in August. According to the website delivery would be within 14 days. I was phoned at this time and told that the item was out of stock but that I could expect delivery at the beginning of November. At the beginning of November I get a phone call to say the table is still out of stock but more stock would arrive on 29th November. I then get a phone call on 30th November to say they have no idea when more stock will arrive, but should be before February! Two days later I get a phone call to say the table has been discontinued.... I'd love to know how much interest they are earning from the money people have paid upfront for ...  Read the complete review

Booked a Kitchen Design appointment at the Orpington branch 2 weeks in advance and was expecting to solve some problems. Unfortunately the member of staff we had was frankly a complete bitch. It should of been quite a simple job, all the measurements made up and I even brought photo's of the room to make everything very clear but she didn't even glance at them. Well she made the room up and started adding things that we didn't actually want, "we don't want a wine rack", "thats all that can fit" filling up the room without asking our opinion about any of the units in the layout we suggested; if it didn't quite work she just filled up the space however ...  Read the complete review

Purchased Prima L/H corner sofa instore, on 23rd October 2009, paid for it on CC, after purchase received a text message to let me know the sofa would be delivered by 27th November. Several weeks lapse, booked time off work and still no sofa, each time i have rang them they just tell me its out of their control, no customer service or tracking feature, they take your money and run...I ended up phoning them 4 times chasing delivery of this suite, to no avail, on the last call they told me the sofa arrives into their warehouse on 15th December ! Not happy...asked Homebase to refund money to my card...found the exact same sofa from up country, £90 cheaper and they will be ...  Read the complete review