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Grossly over priced fee for Bathroom installation
Author Name: Mark
Advantages: Friendly accomodating staff
Disadvantages: Installation fee grossly overpriced
My partner and I recently visited the Dover Homebase site and booked an appointment for a new Bathroom suite along with floor/wall tiles, all to be installed. The staff were polite and accomodating, and took time to explain everything. Our shock came not from the quote for the products but the installation fee, which came to a staggering £2,800 (which also was supposed to be a discount). When asked how long the installation would take we were informed approx. 1 week, which basically works out at £560 per day over a 5 working day period, which we found grossly over the time and totally put us off the offer.
As a result we have now gone to B&Q and bought a Bathroom suite, which came to approx. £100 less but at same quality and have spoken to a local qualified fitter who will install all our stuff (including tiles) for just £510. By simply looking around and getting the stuff ourselves we have managed to save over £2,500. Such a shame as had the quote been realistic I would have gone with Homebase as I did like the product and the staff were friendly.
Summary: Some good products but over priced. Look around at local competitors, e.g. B&Q