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Ikea - A recipe for disaster
Member Name: chel29
Advantages: Food tastes good
Disadvantages: The whole shopping experience
What can you not buy at ikea? it ranges from easy put together flat pack furniture at reasonable prices to cutlery, bins, cookery rugs and plants BUT everytime me and my partner visit IKea in MIlton Keynes (bearing in mind this is the biggest Ikea in europe) without a doubt we argue lol.
We take a life time on picking exactly what style of furniture we want, we then have to choose out of the many different colours that they stock only to then write it all down, walk through the entire shop, down to the warehouse to find its not in the right location.
We then approach someone who looks like they dont really want to be working there and ask if they can check the items for us only to be told there is some in stock but if they are not in the right location they are not sure where it is! right so we then argue again and go back upstairs and start the whole process over again. surely we are not the only couples that do this lol
By this time we are hungry and the kids are going mad so we pop into the cafe upstairs and get sweedish meatballs, chips with logonberry sauce and their gravy which for about £2.50 you cant go wrong and it tastes lovely. Also their breakfasts for 99p for 6 items is lush.
However we then just end up eating the food and then going again without buying much or anything at all because we just simply dont have the time to do the complete circuit more than twice trying to find things.
We always find there is always a long queue at the checkout so if we do want to buy anything, we spend ages queing up. I now notice they have a self checkout in our Ikea now to, very handy I thought as this will be quicker, well I was wrong because after scanning all your items, paying for them, you move a couple of feet foward and get stopped by security to check everything against your receipt, this to normally forms a queue. So conclusion is that the self checkout is actually no quicker.
If you need to see someone at customer services you take a ticket and in my experience wait half an hour to finally get seen. We have also had parts missing/ chipped when we have got home with our flat packed furniture. All in all we dont really enjoy our shopping experience there BUT will we go back?
Yes we always do!! lol
Might see you there one day. We will be the couple arguing in the middle of the store lol
Summary: Reasonable priced furniture, if only you could reach the checkout