The classiest department store (John Lewis)

Member Name: Green Dragon

Product:	John Lewis
Date:	01/07/07 (214 review reads)
Rating:

Advantages: value for money, reliable and trustworthy

Disadvantages: none

This department store has got to be the best chain in England. The stores are always well stocked and laid out. The goods are excellent quality, especially John Lewis's own brand (always scores well in 'which' consumer magazine). Good value and *Classy classy classy.*

What is most impressive though are the staff. They all seem genuinely interested in, and knowledeable about, what they are selling and the department they are manning. They are also all intelligent. I know John Lewis runs a good staff programme, where the staff all own shares in the company so it is in the staff's best interests for the company to do well, which promotes a pride in their work and a desire to present a good front and of course do a good job. They are also very knowledgeabe about their products and can answer all your questions. This is SO refreshing for the customer to be served by someone polite intelligent and who knows what they are talking about! I have great safety confidence in the store.

Another good thing is their guarantee to match the price of any other shop and will pay you the difference if you find it anywhere cheaper. You cannot say fairer than that! Indeed, whenever I have had to return anything they have always been really helpful with a no nonsense attitude and will refund or exchange straight away.

A top store, very classy products, intelligent staff and great service.

Summary: Excellent store, great service and great products