Purchased an oak finished coffee table (Sienna) from JTF online in January for £29.99 - thought it was a good price for a coffee table and I'm on a tight budget.
However within two weeks of having assembled the item, the top part had what looked like "dark water" stains on top of it - all over it - and all I had placed on this was warm dinner plates - no spills at all.
I took photos of the surface, emailed them to JTF, who emailed me back refusing to do ANYTHING with it, not even an exchange. Disgusting.
Do not buy anything from them - I've NEVER had any furniture made so poorly in all my life.
I joined JTF Leeds many years ago when you had to be a trades/business person before you could get in. The variety of goods was awesome. A REAL treasure trove. Tools galore, furniture, bric-a-brac, building materials, Electrical, the list went on & on. The old building was a comfort to visit, including the excellent cafe. It was warm & pleasant. I ALWAYS came out spending a LOT more than I intended to. But you still felt like you had a bargain as it was pretty much trade price. You also got extra discount for buying box fulls or in bulk. I used to visit every 7 to 10 days.
Sadly all that has changed. I visit once every few months. No more is it for the trades person (anyone can get in), and the prices have steadily increased and the stock range has diminished dramatically.
The new Leeds building, that JTF is situated in is an old abattoir. Cold, dark, dank & dismal. Many a time I've seen the staff shaking from the cold. So many other shoppers have complained to me (as we chat) that they'll never go there again.
When you look at the shelf prices, they look VERY appealing. Why? - because you always forget that you have to add on another 20% to the total. The V.A.T. usually makes any item more expensive than the high street supermarkets. So many things at JTF are available in the supermarket that 'stretches your pound' - but they are cheaper at that supermarket. I'll give you an example. The underbed & storage boxes.
The supermarket sells 3 to 4 boxes for the same price as 2 boxes at JTF. The £2 JTF boxes can be bought at a pound shop at (you guessed it) £1 each. I could go on and on giving examples.
There is a recent reviewer that wrote that 'For everything you need' at JTF and it's cheap. I can only assume that she was talking about JTF in another country, because I can't see it here. The tools that are available at JTF are just cheap, Chinese sourced, tat. So is most of the hardware, like knobs etc. (VERY poor quality). The best grade tools are usually Hilka products, which, at best, are below average. One or two better brands are starting to creep in on the shelves, but they show a small appearance. The food is ALWAYS cheaper at supermarkets. Most household products are too. The mattresses are poor quality (lasting no more than 3 years). But I will agree with her that the paper bags are cheap.
Reading her review it just sounded like an advertisement by an employee.
But - one thing that JTF is good at - End of line reductions. They happen rarely, but when they do, you KNOW you've got yourself a real deal. End of season bargains can be good too. The price of sealants is good too (It's the only reason I shop there).
I'm a time served engineer (35 years), business owner (30 years) & a home owner/buyer of all household items. Bring back the old JTF. My friends used to ask me to take them there for their shopping. It's been 3 years since anyone has asked me. I shop alone :(
I hope that this has been of some help and if a JTF upper management reads this review, maybe they might do something about it. I know that you are losing customers - so do the staff - so do you.
What a lot of tosh, be under no illusions this "trade/wholesale" place isn't cheap at all, my old lady drags my protesting backside round this place, get to the checkout and your leg comes up and they have your pants down, virtually everything excludes the "Vodka And Tonic", i'd look a right old numpty submitting vat receipts for toothpaste and cans of coke, "CLAIM THE VAT BACK" YEAH RIGHT! HAVE A WORD WITH YOURSELF JTF mostly everything is cheaper elsewhere even at their shelf price! B&M, WILKO'S to mention just a few....
Also like us, do you get the flyer? did something catch your eye, wow it seems a cracking deal, Well I'll bet my "gentleman vegetables" they haven't got it in store, or any store come to that, but you'll get there find it isn't there (never was) and think, oh well while I'm here I might as well have a look round, and you end up buying a few things you don't really need anyway, Bingo-Yahtzee they got ya!! thats s##t shop's for you!!
Hot tip for the checkouts, take a pack up and flask! Absolutely atrocious, you can spend more time stood here than actually shopping!
What is JTF? It is a so called trade and business warehouse selling all manner of things in a Makro fashion.
It operates via a membership card which can be obtained by visiting the store presumably with some sort of identification. Nowadays pretty much anybody can get one, I work for a large retail chain and somehow ended up with one when a rep left some leaflets.
There are stores in Stoke on Trent, Mansfield, Hucknall, Leeds, Sheffield, Lincoln, Warrington, Preston and Newcastle. www.jtfwholesale.com for further information.
They tend to be open til lateish usually about 8 in the weekday.
What do they sell then? Well firstly all the displayed shelf edge prices are ex VAT. I cannot possibly go into the full range of stuff as there is so much but there is a seasonal aisle ie now stuffed with garish oversized santas and the like, normally this is a gardening section. Workwear such as steel toe boots, fluoros etc. Stationery. Pet care. Cleaning products. Kitchenware. Home furnishings. Lighting. Tinned food section. Childrens toys. Shoes. Mens and ladies toiletries. Entertainment section. Furniture. Car care. DIY including paints and tools. Gift ideas. Clothing. Sometimes they have one offs in.
All sounds very random yes? Well, it is. The store itself, the aisles are wide and clean albeit dingy (well it is a warehouse) however everything is neat and tidy pretty much and not like a jumble sale, its displays tend to be neat and easy to shop from.
The ranges are actually pretty wide and I think often there is plenty of choice but sometimes it does not have what you are after. I would not recommend this is your first port of call for an emergency but if you are familiar with what your local sells then you can'tgo far wrong.
Trolleys are available and I recommend get one as inevitably you will find yourself needing one at some point!!
My local has a Cafe which is pretty handy actually for a cuppa. You could probably spend an hour in here very easily so a welcome break might be required. Never actually used it myself.
As mentioned ex VAT prices are displayed on the shelf edges. JTF I find is actually NO cheaper than any sort of bargain store, or most stores for that matter. Certainly not the bargain trade warehouse it makes itself out to me. I can guarantee there is nothing here pricewise that particularly stand out and I got a bit disappointed in the fact it trades as this discount place in reality you are best off going elsewhere, as there is nothing amazing here and you are not making any sort of saving really as they are just regular public prices and nothing trade about the place, that is why me as a person who merely works for a company rather than being a business owner has got a card, and friends can get cards too.
Really not worth bothering with, ok for the odd price but nothing you won't find better and cheaper in a regular shop.
I was first made aware of JTF Wholesale around 5 years ago, it is similar to the likes of Macro, however they do not specialise in as much as what Macro does. In order to get into JTF, you need a card through a business and the first time I visited I really hadn't got a high opinion of it at all, and thought that majority of the stuff that they sold was a load of tat.
A couple of months ago a JTF Representtaive came into my workplace and asked if anyone would like to register for a wholesale card, in which majority of us did, and I never anticipated on actually using my card and visiting any of the store.
The local store to me is just 2 minutes away from my house on an industrial estate and as a one of as I had had the newsletter through in the post and seen a few things that caught my eye, my aprtner and I decided to pop down to take a look at what was on offer and much to our surprise we
came out with a trolley full of stuff and JTF has seemed to be a place that we now visit on a regular basis and never come out empty handed.
Whatever you are looking for, you can find ata a great price, now that Summer is coming they have now opened up a garden section with an outdoor section similar to of that which you would find in B&Q which sells fence panels, flowers pots, plants and shrubs, hanging baskets all at a very low price. Indoors near this section, it goes into a lot more depth and seeds, both flowers, fruit, salad and vegetables are available at a much lower price than you would find in a garden centre.
For tools, JTF has got to be checked out, for example they sell a lot of Screwfix products, which are greatly reduced in price than if you bought them from Screwfix itself. My partner bought a set of 22" saws which consisted of three saws for just £5 plus the VAT. All items within the store have VAT added onto them after.
I had recently been locking for some door knobs for a set of double doors that I have leading into my dining room. IN B&Q you are lucky to get these for any less than £10, the ones that I liked in particular were £14 for chrome ones, however JTF have exactly the same knobs with a different brand name for just £6 plus the VAT. The variety is not very good, however the seem to hold the most modern and leave the older version alone.
For washing items, i.e. Soap powder buying bulk is a must from JTF, they have many cleaning agents for just 69p each which I have found to work exceptionally well, especially stainless steel cleaner which I was very impressed with.
For animal lovers, they have everthing that you require form bedding, bowls, cages, treats all cheaper than anywhere I have seen them before, especially the bedding which is quite luxurious for your pet.
Furniture and home accessories are sold here. Mattresses that you would normally pay quite a lot of money for are available at £89 for a double mattress and £69 for a single mattress and these are not economy mattresses they are very good quality. The have huge area for lighting, pictures, mirrors and homes accessories, which reminds me a little of Dunelm Mill however the price of the products is a lot cheaper and Dunelm itself is not the most expensive of places.
WE all spend a fortune on wrapping paper and bags for present you are lucky to get for less than £2. At JTF they have paper and bags to suit all occasions, majority less than 50p and no more than a £1, which is well worth stocking up on as you never know when you might need them and they always come in use.
As a keen camper, for camping accessories I was overwhelmed at the price of some of the things. For a normal kettle, JTF charge 99p, camping shops £6.99, picnic set - JTF £12.00, camping shop - £24.99. They also hold a lot of things that you don't see in camping shops on the cheaper side which come in extremely useful.
JTF have 9 stores located in the Midlands and NOrth;
There opening times are Monday to Friday 8am - 9pm, Saturday 8am - 7pm and Sunday 9am - 6pm.
If there is one near you and you have never been I would recommend you obtain a card and take a look as you will certainly not come out empty handed.